Performance & Reporting Officer

6 days ago

Sydney, New South Wales, Australia Bgis Full time

BGIS - global leader in facility management is currently experiencing strong company growth and require a Performance & Reporting Officer to join our team. Using a flexible and adaptable approach the responsibilities of the Performance & Reporting Officer's role is to efficiently monitor and report on the Performance of BGIS (BMS) and our Subcontractors under the terms by which we are contracted.

**The Role**
- Monitor and report upon the performance of the external BMS Call Centre.
- Monitor and report on accuracy of data within the BMS system.
- Assist in preparing monthly and quarterly performance reports in accordance with the KPI regime.
- Assist in tendering, tender review and the adjustment of BMS maintenance subcontracts.
- Compile building and maintenance reports and recommendations.
- Assist in the coordination and development of BMS Subcontractor maintenance plans.
- Assist in the update and maintenance of the BMS maintenance management systems to ensure accurate asset registers and maintenance history.
- Maintain and periodically recommend appropriate updates to documentation to reflect changes in the estate.
- Ensure full compliance with BGIS business systems, including the Quality Management System (QMS), Occupational Health & Safety System (OH&S) and Environmental Management System (EMS), & soft copy information is stored on SharePoint.

**Skills & Experience**
- Demonstrated experience in subcontracts and/or facilities management industries, preferably in a related outsourcing services environment.
- Strong background in Contract Administration, reporting and database management.
- The ability to understand, analyse, interpret and report on property/facility and financial information and trends, with experience in the development, analysis and reporting of complex KPI's.
- Demonstrate ability to prioritise work within tight deadlines.
- This position requires an articulate and organised person who has excellent people management skills and a demonstrated ability to lead, manage and influence business relationships positively.
- Strong written and verbal communication skills.
- Intermediate to advanced MS Office skills, especially MS Excel.

**Culture**

At BGIS, we create safe environments where our people can do their best work. Our team comprises of individuals from many different cultures and nationalities, with a multitude of valued personal and professional backgrounds. We welcome diverse perspectives and are always on the lookout for people who can bring new ways of thinking to our teams.

**About BGIS**

BGIS has over 7000+ employees globally, we are a leader in the provision of facility management, project delivery, energy and sustainability, asset management, workplace advisory, real estate and technical services. We are focused on delivering innovative service solutions for our clients across a diverse range of sectors, such as Commercial Business, Defence, Healthcare, Government, Higher Education and Utilities.

  • Hardship Officer

    1 week ago

    Sydney, New South Wales, Australia Amp Full time

    Hardship OfficerIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...

  • Integrated Customer Engagement Lead, AMP Bank Home lending

    2 weeks ago

    Sydney, New South Wales, Australia AMP Services Full time $104,000 - $130,878 per year

    Help people create their tomorrow, while you create yours We help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 175 years. If we...

  • Head of Risk, Financial Crime

    1 week ago

    Sydney, New South Wales, Australia AMP Full time

    OverviewIf you live in Australia or New Zealand, you've likely heard of AMP. We are a nimbler business with new leadership and thinking, focused on redefining what financial services could be and turning our legacy into something positive for the future. We help people create their tomorrow by supporting their banking, super, retirement and finances through...

  • Head of Risk, Financial Crime

    1 week ago

    Sydney, New South Wales, Australia AMP Full time

    OverviewIf you live in Australia or New Zealand, you've likely heard of AMP. We are a nimbler business with new leadership and thinking, focused on redefining what financial services could be and turning our legacy into something positive for the future. We help people create their tomorrow by supporting their banking, super, retirement and finances through...

  • Loan Variations Officer

    6 days ago

    Sydney, New South Wales, Australia Amp Full time

    OverviewAMP Parramatta, New South Wales, AustraliaJoin to apply for theLoan Variations Officerrole atAMP.Get AI-powered advice on this job and more exclusive features.AMP is a long-standing bank that supports customers across banking, super, retirement and finances.We help people see and make more of their financial potential, so that they can create their...

  • 2026 AI Technology Graduate Program

    2 weeks ago

    Sydney, New South Wales, Australia AMP Full time $100,000 - $120,000 per year

    Job Description AMP is proud to partner with the University of New South Wales to offer an exciting opportunity for UNSW graduates to join the AMP AI team as part of our AMP Graduate Program. This program is designed to accelerate career growth while contributing to cutting-edge work in artificial intelligence and innovation. We're looking for...

  • Integrated Customer Engagement Lead, AMP Bank Home lending

    2 weeks ago

    Sydney, New South Wales, Australia AMP Career Site Full time $104,000 - $130,878 per year

    Help people create their tomorrow, while you create yoursWe help people with their banking, super, retirement and finances. Through upturns, downturns, recessions, and major life transitions. Every day, we help people see and make more of their financial potential, so that they can create their tomorrow. And we've been doing it for over 175 years. If we do...

  • Head of Risk, Financial Crime

    2 weeks ago

    Sydney, New South Wales, Australia AMP Full time $150,000 - $200,000 per year

    If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be and turn our legacy into something even more...

  • 2026 Technology Graduate Program

    2 weeks ago

    Sydney, New South Wales, Australia AMP Full time $100,000 - $120,000 per year

    Job Description About AMP About the AMP Graduate Program Technology Graduate Program Pay and benefits Competitive base salary + 12% superannuation + bonus Full time permanent contract from the start of the program Generous leave allowances including annual leave, personal leave, purchased leave, long service leave and other ad hoc leave to maintain your...

  • Retirement Specialist

    1 week ago

    Sydney, New South Wales, Australia Amp Full time

    Retirement SpecialistIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking.For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...