Customer Service Representative

1 week ago

Toowoomba, Queensland, Australia Coregas Full time

**Flexible work culture**:

- **Supportive management and development opportunities**:

- **Wesfarmers shares & other great benefits**

**Who we are?**

Coregas' vision is Changing Gases, Changing Lives. At Coregas, we help our customers achieve amazing things by delivering products, expertise and personal service second to none.

We have an exciting opportunity for a **Customer Service Representative **to join our team. Reporting to the Branch Manager, you will be responsible for the daily operation of internal sales function within the branch to achieve sales targets and sustainable profitable growth in a manner consistent with the Toowoomba Welding Supplies (TWS) & Coregas brand and to comply with the Coregas Management System (SMS, QMS & cGMP).

**What you will be doing**
- Providing exceptional service to our customers, ensuring high customer satisfaction levels and maximising sales opportunities.
- Support the sales team with account management.
- Coordinate sales office activities and administration tasks as and when required.
- Ensure that all internal sales admin functions comply with QA processes and procedures.
- Carry out all work safely and in accordance with correct operating procedures

**What we need from you**
- Demonstrated experience in a retail, sales, or customer service environment, ideally from a trades/welding background.
- Technical knowledge of the gas and welding industry and safety requirements would be preferred.
- A passion for providing excellent customer service and achieving sales targets.
- Demonstrated ability of working safely, being accountable, acting ethically, and treating everyone with respect.
- Demonstrated ability to work well both in a team environment and independently.
- Strong computer skills, particularly Microsoft Office and business ERI systems. Willing and able to work in a fast-paced environment, where you will be on your feet most of the day.

**What we can offer you**:

- Supportive team environment
- Ongoing training and career progression opportunities
- Opportunity to participate in the Wesfarmers Share Plan, Recognition Awards and Education Assistance
- Access to attractive discount offers from our partners on insurance, new car purchases, computers, and private health insurance. Access to benefits across Wesfarmers including staff discounts at Bunnings, Kmart, Target, Officeworks, and many more

**How do I join the team?

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