Case Worker

Number of Positions Available:

1

- Start your career with The Salvation Army today

- We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

- ABOUT US

- The Salvation Army is one of Australia's largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.
The Salvation Army Australia's Family Violence Stream provides a wide range of services around the country to support women and women with children impacted by family and domestic violence. We offer refuge, children's and parenting services, counselling, support, men's programs, accommodation and advice to women and children who are experiencing, or who have experienced, family violence.

Graceville Women's Refuge provides short-medium term accommodation for women with (or without) children who are fleeing family violence or experiencing homelessness as a result of family violence. Split into two wings, Nunyara has 6 units for single women and Byanda has 6 units for women and children.
- We are seeking a values-driven and proactive Case Worker to be responsible and accountable for the delivery to women and their accompanying children affected by domestic and family abuse and/or experiencing homelessness to achieve housing stability, improve social inclusion and be equipped for participation in the wider community.- You will successfully- Build rapport and establish effective relationships that support service delivery and help clients to feel welcome and safe.
- Complete and provide phone assessment, intake, induction and orientation for new clients
- Complete intake paperwork and obtain informed consent
- Assist clients with immediate safety needs that may include de-escalation, hospital assistance, family support, relocation, police assistance, etc
- assist with exit planning and exit follow up as needed
- Liaise with on-call leadership team when responding to high risk or critical incidents
- Regularly clean rooms and facilities to minimise accidents and incidents
- Maintain accurate up-to-date client records and data in accordance with TSA standards- You will have- Relevant tertiary degree with relevant experience or associate diploma with relevant experience; or lesser formal qualifications with substantial years of relevant experience
- Minimum 1-year experience in case management, experience in the family violence sector is advantageous
- Knowledge with client advocacy and working in partnership with others
- A valid Working with Children Check
- Current First Aid Certificate with CPR
- Valid Drivers licence
- A willingness to undergo a National Police check
- What we offer- As a registered not for profit organisation you may be eligible for generous tax-free salary packaging benefits
- Financial, retail and lifestyle discounts and benefits
- Employee Assistance Program - Independent confidential counselling service
- An inclusive culture of dedicated, passionate and professional team members- Aboriginal and Torres Strait Islander people,
- people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex
- people with a culturally or linguistically diverse background
- The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. _
- We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W_
- The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory National Police Check._
- We are committed to providing a safe environment for our people. _
- Please note that The Salvation Army has a mandatory vaccination procedure._
- We value Integrity, Compassion, Respect, Diversity, and Collaboration_