Veterinary Receptionist- Merimbula

1 week ago

Sydney, New South Wales, Australia Apiam Animal Health Full time

We are on the hunt for our next superstar customer-focused receptionist to look after our clients so we can look after their pets
About UsAt Fur Life Vet Merimbula, you'll be part of an experienced, fun-loving, family-orientated team that genuinely supports each other to be our best.
We care about career longevity and work–life balance, and we're lucky to call the Sapphire Coast home—an area that offers an incredible choice of outdoor activities so you can unwind and enjoy life outside of work.
You'll never be bored... at work or at play.Fur Life Vet Merimbula is part of Apiam Animal Health, an expanding group of regional and rural clinics committed to enriching the lives of animals, people and communities.About the Position Provide outstanding customer service over the phone and face-to-faceWelcome clients and their pets to the clinicManage appointments for clinical staffLiaise with vets and vet nurses to ensure efficient daily schedulingProcess invoices and paymentsMaintain a neat and tidy reception and waiting areaSell products and services which benefit clients and their petsAbout You Minimum 3 years' experience in a customer service role (essential)Full time or part time availability (flexible hours/days)Vet clinic or animal care industry knowledge is advantageous but not essential—an affinity for animals and their care matters most as well as the drive and enthusiasm to embrace learning the new roleA genuine passion for helping clients, with strong communication and interpersonal skills and a mature approach for tricky conversationsAble to multi-task with excellent time management and attention to detailCompetent with computers, EFTPOS and basic bankingComfortable working independently and contributing to a positive team environmentBring a positive, can-do mindsetPerks and Benefits Generous clinic discounts for your own fur babiesAccess to paid Volunteer Leave, extra Parental LeaveDiscounts from various retail, travel, fitness and health providers (including Kmart and Woolworths)A positive, friendly clinic culture where everyone is highly valuedWork–life balance and mental health taken seriously: access to a Mental Health First Aid Officer and a confidential Employee Assistance Program (free sessions for you or your immediate family)How to ApplyIf this opportunity excites you and you'd like to be part of our progressive team, apply now with your resume and cover letter
Questions?
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