Final Mile

2 weeks ago

Sydney, New South Wales, Australia Peloton Full time

**ABOUT THE ROLE**

**YOUR DAILY IMPACT AT PELOTON**
- Serve as a Peloton Product expert who will be responsible for reviewing and rolling out all training materials and tools to make the operation efficient and a world-class in-home experience
- Manage the P&L and budget for our 3PL deliveries
- Executing the strategic plan for Operations in Australia, and re-designing and iterating on that plan as changes arise
- Support Operations and logistics market leads to provide relevant capacity forecasts to our internal and external partners
- Develop performance scorecards/SLAs and drive the performance management process
- Manage and oversee Peloton's 3PL partners
- Analyse key performance metrics to identify root cause performance issues and inspire change
- Inform delivery and service network development strategy, in partnership with Peloton business partners
- Organise and prepare WBR, MBR & QBR's with our internal and external teams.
- Manage people remotely across multiple cities across the AU
- Work cross functionally with other teams

**YOU BRING TO PELOTON**
- 5 + years of experience in operations
- Demonstrated the ability to create a unique and exceptional customer experience
- Demonstrated ability to analyse data for reporting against KPI's as well as to drive insights and make data driven decisions
- Strong communication and collaboration skills, with proven experience in work cross-functionally and cross boarders
- Have managed budgets & P&L

LI-CH1

**ABOUT PELOTON**:
Peloton is the leading interactive fitness platform globally, with a passionate community of 7 million Members in the US, UK, Canada, Germany, and Australia. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that motivate its Members to commit to their fitness journeys. An innovator at the nexus of fitness, technology, and media, Peloton reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, world-class streaming digital fitness and wellness content, and best-in-class fitness experts and Instructors.

At Peloton, we motivate the world to live better. "Together We Go Far" means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members' greatness. Join our team to unlock yours.

**Peloton has a COVID-19 vaccination policy to safeguard the health and well-being of our employees and customers globally. All employees based in the U.S. and Canada are required to provide proof of vaccination, unless the employee has a Peloton-approved reasonable accommodation or as otherwise required by law.**
- Peloton values the side-by-side collaboration that comes with working together in an office. Our Hybrid Working Policy requires team members in US office-based roles to be in the office every Tuesday, Wednesday and Thursday._
- Peloton does not accept unsolicited agency resumes. Agencies should not forward resumes to our jobs alias, Peloton employees or any other organization location. Peloton is not responsible for any agency fees related to unsolicited resumes._

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