Manager Technical Services

**Work type**:
Full-Time (Permanent)**Location**:
Brisbane**Job type**:
Maintenance & Engineering**Applications close**:
12 Jan 2025 E. Australia Standard Time

**Manager Technical Services**:
This role is based at the Virgin Australia Hangar in Brisbane.

Hello. We're Virgin Australia. We're the airline that's always done things a little different. Our way. The Virgin way. We're on a mission to make flying better than 'nice'. And to do that, it takes a team of talented people who are passionate about customer experience, doing the right thing always, with a focus on safety - in the air, on the ground and in our workplaces. A team who values real diversity and inclusion, in a big brand with big ambitions.

**What you'll be doing**

As the **Manager, Technical Services**, you will play a critical role in ensuring the fleet's compliance with Airworthiness Directives (ADs), Service Bulletins (SBs), and Engineering Orders (EOs). Additionally, you will lead the development and implementation of **Part 21 Design Organisation** capabilities, internalising functions currently outsourced to third parties. This transformational project is expected to deliver substantial cost savings and operational efficiencies.

In this role, you will oversee a multi-disciplinary Technical Services team that includes Powerplants, Mechanical Systems, Cabin Systems, Structures, Avionics, and In-Flight Entertainment (IFE). Upon achieving CASA approval for Design Organisation status, an additional team of Professional Engineers will join to support this expanded capability.

**You will**
- Maintain safety and compliance for all non-Aircraft Maintenance Program (AMP)-based tasks, including managing ADs, SBs, and EOs
- Develop and implement a CASA-approved **Part 21 Design Organisation** within Virgin Australia, including creating the necessary manuals and internalisation plans.
- Support operational reliability through collaboration with the Technical Services team, driving initiatives to meet On-Time Performance (OTP) targets.
- Oversee the technical assessment and management of service literature, ensuring compliance and accuracy within the TRAX system.
- Be Responsible to the Accountable manager for compliance with the Exposition

**You'll be great in this role if you have**
- A bachelor's degree in aerospace engineering or a relevant engineering discipline.
- At least **8 years of experience** in an engineering role, including at least **2 years of experience** with design activities under Subpart 21.J of CASR or as an authorised person.
- Strong working knowledge of civil aviation legislation, particularly regarding Part 21, Part 42, and Part 145 activities.
- Demonstrated leadership experience managing teams in technical disciplines.
- A proven track record of working on increasingly complex engineering projects, delivering results on time and within budget.

This is an exciting opportunity to lead a high-performing team, contribute to transformational projects, and play a pivotal role in shaping the future of Virgin Australia's engineering capabilities.

**What you'll get from us**

We're committed to looking after you, with some of the best benefits and conditions in the industry - including (but not limited to):

- Discounted flights for you and your loved ones (including $1000 worth of travel credits per year)
- Discounts on travel insurance, lounge membership, car hire, accommodation, and experiences worldwide
- Cheaper hospitality, retail, technology, beauty and wellness services
- Free counselling and access to a wellbeing app to support your physical, mental, social and financial health
- Career growth and development opportunities.
- Flexible work arrangements
- 'Dress for Your Day' - enjoy the freedom to wear whatever makes you feel great for the type of work you do and the day you have ahead of you.

**When everyone is included, everyone wins**

**Ready to apply?**

We're ready to hear from you.