Technical Services Manager

3 days ago

Brisbane, Queensland, Australia Fujitsu Full time

About the job Technical Services Manager

**Technical Services Manager**
***
**We are Fujitsu**

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organisations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

**About the role**
***
We are currently seeking an experienced **Technical Services Manager** with experience managing a team of technical professionals and providing high quality technical engineering support to customers and stakeholders.

**About you**
***
**Responsibilities and Accountabilities**:

- Acting as the escalation point and main point of contact for customer operational support and incident coordination including coordinating regular meetings and reviews to ensure customer satisfaction.
- Provide timely advice and resolution to incidents within the agreed timeframes and to the agreed standards.
- Identify and implement process, procedures and improvements in order to provide the highest level of customer support and meet Best Practice standards.
- Identify opportunities to further develop customer accounts including any opportunities to increase Fujitsus support to the customer
- Ensure compliance across a range of areas including contractual, legislative, risk, financial and security standards.
- Develop in depth technical and managerial documentation in order to provide accurate feedback and recommendations to both Fujitsu and Customer stakeholders.
- Provide leadership and mentoring to a range of technical and non-technical personal within the team.

**Requirements and Experience**:
***
- 5+ years People Management experience, particularly managing a range of technical personal
- Experience within a Technical Network Architecture environment with an emphasis on CCNA
- Must have current AGSVA Security Clearance.

**Why Fujitsu?**

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.
- We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
- We offer tailored career paths across our global organization to support your professional and personal growth.
- Our customers trust us. We have an excellent reputation across the region and globally.
- Best in-class reward and recognition programs flexible work, volunteering leave, and more.
- We live our values of aspiration, trust, and empathy, all day, every day.

Search Firm Representatives Please Read Carefully

For Security Cleared Roles - PLEASE NOTE:

  • Technical Services Manager

    2 weeks ago

    Brisbane, Queensland, Australia at Full time

    Nauru Airlines is a proud national carrier with a strong safety record and a passionate team. Operating B737 aircraft, we provide essential passenger, charter and freight services across the Pacific. We are committed to connecting our communities while upholding the highest aviation safety and reliability standards.Are you an experienced Airworthiness...

  • Technical Services Manager

    2 weeks ago

    Brisbane, Queensland, Australia at Full time

    Nauru Airlines is a proud national carrier with a strong safety record and a passionate team. Operating B737 aircraft, we provide essential passenger, charter and freight services across the Pacific. We are committed to connecting our communities while upholding the highest aviation safety and reliability standards. Are you an experienced Airworthiness...

  • Technical Service Manager

    1 week ago

    Brisbane, Queensland, Australia Inchcape Plc Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Job Title: Technical Service Manager - FotonCompany: FotonWho we are?Inchcape Australasia, part of a global mobility leader, employs 1,200+ people across ANZ.With a diverse portfolio in distribution, fulfilment, retail, and finance, we champion sustainability, inclusion,...

  • Technical Service Manager

    1 week ago

    Brisbane, Queensland, Australia Buscojobs Full time

    OverviewJob Title: Technical Service Manager - FotonLocation: Norwest, Sydney, New South WalesCompany: FotonWho we are?Inchcape Australasia, part of a global mobility leader, employs 1,200+ people across ANZ.With a diverse portfolio in distribution, fulfilment, retail, and finance, we champion sustainability, inclusion, and long-term impact—empowering...

  • Technical Service Manager

    3 weeks ago

    Brisbane, Queensland, Australia Inchcape plc Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Job Title: Technical Service Manager - FotonCompany: FotonWho we are?Inchcape Australasia, part of a global mobility leader, employs 1,200+ people across ANZ. With a diverse portfolio in distribution, fulfilment, retail, and finance, we champion sustainability, inclusion,...

  • Technical Service Manager

    2 weeks ago

    Brisbane, Queensland, Australia Inchcape plc Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Job Title: Technical Service Manager - FotonCompany: FotonWho we are?Inchcape Australasia, part of a global mobility leader, employs 1,200+ people across ANZ. With a diverse portfolio in distribution, fulfilment, retail, and finance, we champion sustainability, inclusion,...

  • Technical Service Manager

    1 week ago

    Brisbane, Queensland, Australia Inchcape Full time

    OverviewJob Title: Technical Service Manager - FotonCompany: FotonAbout the company: Inchcape Australasia, part of a global mobility leader, employs 1,200+ people across ANZ. With a diverse portfolio in distribution, fulfilment, retail, and finance, we champion sustainability, inclusion, and long-term impact—empowering communities and embracing diversity...

  • Technical Service Manager

    1 week ago

    Brisbane, Queensland, Australia Inchcape Full time

    Overview Job Title: Technical Service Manager - Foton Company: Foton About the company: Inchcape Australasia, part of a global mobility leader, employs 1,200+ people across ANZ. With a diverse portfolio in distribution, fulfilment, retail, and finance, we champion sustainability, inclusion, and long-term impact—empowering communities and embracing...

  • Technical Service Manager

    3 days ago

    Brisbane, Queensland, Australia Inchcape plc Full time

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Job Title: Technical Service Manager - FotonCompany: FotonWho we are?Inchcape Australasia, part of a global mobility leader, employs 1,200+ people across ANZ. With a diverse portfolio in distribution, fulfilment, retail, and finance, we champion sustainability, inclusion,...

  • Technical Service Manager

    2 weeks ago

    Brisbane, Queensland, Australia Buscojobs Full time

    OverviewJob Title: Technical Service Manager - FotonLocation: Norwest, Sydney, New South WalesCompany: FotonWho we are?Inchcape Australasia, part of a global mobility leader, employs 1,200+ people across ANZ. With a diverse portfolio in distribution, fulfilment, retail, and finance, we champion sustainability, inclusion, and long-term impact—empowering...