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Correctional Case Officer

2 weeks ago

Sydney, New South Wales, Australia Serco Full time

Overview
Correctional Case Officer role at Serco.
As a member of the Clarence Correctional Centre team, you will supervise, manage, and support inmates while ensuring safety, security, and rehabilitation in a respectful and structured environment.
You'll help inmates prepare for reintegration into society.
In This Role, You Will
Supervise and manage inmates while promoting rehabilitation and reintegration
Conduct searches, monitor inmate activities, and maintain a structured, secure environment
Use communication and problem-solving skills to defuse tense situations and maintain order
Work closely with multidisciplinary teams to ensure inmate welfare
To Be Successful In This Role, You\'ll Require
Willingness to complete Certificate III in Correctional Practice (fully funded)
Strong communication, empathy, and resilience
Ability to stay calm under pressure and solve problems with sound judgment
Physical fitness to meet role demands
A valid Driver's Licence
As this is a position of trust, shortlisted candidates will undergo a Police Check and full probity assessment.
Have questions?
Reach out to Kirsty (TA Lead) on —we'd love to chat.
Benefits
Approx.
$70,000 first-year earnings (including penalties)
Access to additional overtime
Annual pay increases
5 weeks annual leave
Every second weekend off – 7-day fortnight roster
Uniforms and lunch provided
24/7 access to medical & mental health support via Sonder
Flexible salary packaging options
Ongoing career progression and development opportunities
A supportive, team-first environment with trusted leadership
About Serco
Serco is a place where you can grow, with 12,000+ professionals across Asia Pacific (APAC), offering challenge, opportunity, and reward.
We focus on serving governments globally.
The work supports health, defence, maritime, justice, immigration and community services, with opportunities to leverage your skills across core capabilities.
We celebrate diversity and encourage applications from all backgrounds and cultures, including Aboriginal and Torres Strait Islander people, LGBTQI+ communities, veterans, and people with disability.
Employee Networks support diversity, inclusion, and belonging.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
IT Services and IT Consulting
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