Service Advisor

2 weeks ago

Sydney, New South Wales, Australia Velocity Truck Centre Full time

Daimler Trucks Milperra - Work with global automotive icons
- Secure a permanent, full-time role with work hours between 7am
- 5.30pm
- Get rewarded with an attractive hourly rate and a bonus that backs your success

**Your Next Opportunity**

**Daimler Trucks Milperra**are seeking a proactive, efficient and customer centric **Service Advisor** to join our team on a permanent, full-time basis

As the face of our Service department, you will be a trusted partner to variety of customers within the Transport industry. Your day will involve scheduling servicing and repair work, quoting customers and costing jobs, providing timely updates to customers on their vehicles, processing invoices for payment and working closely with the wider operational team to ensure our customers receive a best-in class service and positive experience from our department.

**About The Role**:

- Manage service bookings, provide clear and accurate job quotes, and oversee vehicle check-ins for repairs and maintenance
- Track job progress, resolve delays, and keep customers informed with timely updates
- Build lasting customer relationships by consistently meeting and exceeding service expectations
- Full time, permanent position with rotating rosters between 7am-5.30pm
- Saturday work from 7am-12pm as required

**What We Offer**:

- Hands-on training and development, including in-house and manufacturer training
- Generous salary package aligned with your skills and experience + bonus
- Opportunity to work with globally renowned brands such as Mercedes-Benz, Freightliner, and Fuso
- Long-term employment with opportunities for career growth and advancement
- A strong commitment to safety for all employees
- Generous workplace benefits including discounts on health insurance, financial services and novated lease options
- Access to our Employee Assistance Program coupled with an ongoing commitment to your health and wellbeing

**About You**:

- Previous experience as a Service Advisor within the automotive or heavy equipment industry is advantageous
- Service driven ethic with the ability to understand and help our customers
- Proactive and well organised with a strong ability to prioritise workload
- Strong written and verbal communication skills

**About Velocity Vehicle Group**

Velocity Vehicle Group (VVG) has just celebrated 25 years in operation and is Daimler Trucks largest truck dealership group globally. Velocity Truck Centres Australia, part of VVG, are locally managed and are the largest dealership group of Daimler Trucks in Australia. We sell and service Mercedes-Benz, Freightliner and Fuso trucks right across the country. Our core values of Speed, Value and Trust are at the heart of everything we do. We employ over 1,000 people across 19 locations around Australia and continue to be a key player in the Australian transport industry.
- Velocity Truck Centres is an equal opportunity employer that values diversity in the workplace._

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