Maintenance General Hand

5 days ago

Sydney, New South Wales, Australia Alt. Hospitality Group Full time

**Join Our Team in the Heart of the Blue Mountains**

Perched in the stunning surrounds of Katoomba, **Hotel Mountain Heritage & Falls Mountain Retreat** is where charm, history, and natural beauty meet. With sweeping views over the Jamison Valley and a proud reputation for boutique-style accommodation, we're part of the Alt. Hospitality Group and we're on the lookout for a hands-on, can-do **Maintenance General Hand** to join our passionate team.

If you enjoy rolling up your sleeves, solving practical problems, and keeping things running smoothly behind the scenes, this is your time to shine.

About the Role
As our Maintenance General Hand, you'll play a key part in keeping our properties operating at their best. You'll be the go-to person for everything from minor fixes to urgent callouts, helping ensure our guests enjoy a seamless stay — and our team can do their best work in a safe, functioning environment.

You'll work closely with our Chief Engineer and collaborate with contractors and internal staff to deliver a clean, safe, and welcoming experience for everyone.

What You'll Be Doing
- Carry out general repairs and preventative maintenance across hotel buildings and guest rooms.
- Jump into action when things break down — from leaky taps to flickering lights.
- Respond quickly to maintenance requests and emergency work, including on-call shifts as needed.
- Keep tools secure, workspaces tidy, and safety front of mind at all times.
- Maintain detailed records and report hazards or issues promptly.
- Contribute to a positive and professional culture where safety and service come first.

What You'll Bring
- At least 2 years' experience in a general maintenance or building services role.
- Confidence in fixing basic plumbing, lighting, minor electricals, and carpentry tasks.
- A White Card (or willingness to obtain).
- Ability to paint and patch to a neat finish.
- Physically fit and comfortable with safe manual handling and ladder use.
- A knack for problem-solving, initiative, and getting things done with mínimal supervision.
- Strong communication and time management skills.

Bonus Points For
- Trade qualifications in a relevant field (plumbing, carpentry, electrical etc.)
- Previous hotel, resort or hospitality maintenance experience.

Why Join Us?
At Hotel Mountain Heritage & Falls Mountain Retreat, we're more than just a workplace — we're a close-knit team who support each other and take pride in what we do. With incredible views, a welcoming culture, and a growing hospitality group behind us, you'll have room to grow and thrive in a role that truly makes a difference every day.

If you love variety, enjoy working with your hands, and want to be part of a team that values quality, integrity, and community — we'd love to hear from you.

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