Cleaning Area Supervisor

SKG Services is a renowned national organisation with over 50 years of industry expertise. As a pioneer in delivering premium "soft" facility management services throughout Australia, we specialise in world-class cleaning, security, and maintenance solutions.

We are seeking a Cleaning Supervisor to oversee a multi-site cleaning contract **across the Greater Brisbane, Sunshine Coast, Gold Coast, and regional Queensland areas**. This dynamic role will be suitable for an ambitious experienced Cleaning Supervisor to join our team through an exciting period of growth to oversee a portfolio of sites.

**This is a hands-on role suited to a C2 or next step up.**

Your role will be critical in achieving company goals through continuous improvement, support, and direction of our cleaning teams and providing world-class customer service to our clients.

Working closely with Head Office, you will focus on overseeing a portfolio of our clients and ground staff.

**This is your chance to join an organisation that is going through rapid growth**

We are committed to continually building a safe and respectful workplace, where all our people feel supported, appreciated and accepted.

**Key responsibilities that will be fundamental to your role not limited to include**:

- Liaise with clients and cleaning teams on a daily basis.
- Oversee the operations at specific sites in order to achieve industry-leading standards of cleanliness and customer service.
- Cover missed shifts and work with cleaning teams where required.
- Work according to set budgetary constraints and retain profitability.
- Provide timely and accurate information to administration and ensure all staff are paid in accordance with the relevant awards and according to duties/hours of work.
- Conducting quality inspections, and reporting outcomes
- Initiate action to prevent the occurrence of any non-conformance.
- Initiate and provide client service solutions and actions to improve overall performance.
- Ensuring safe work practices are followed and that all assets are maintained.
- Incident and accident reporting, reviews and recommendations, toolbox talks.
- Oversee staff inductions and training.
- Oversee service provider compliance and management monitoring regulatory performance within your area of responsibility.
- Ensure all appropriate actions are taken to implement company Policies, procedures, and legislative requirements.
- Business development assistance, quoting and selling our services.

**What you'll need to succeed**:

- Cleaning industry experience and enjoy getting your hands dirty.
- Ability to juggle varying shifts of morning, daytime, and evening as required.
- Strong negotiation, problem-solving, and decision-making ability
- Knowledge and understanding of rosters, schedules, and the Industry Award
- Experience managing teams while working remotely.
- Exceptional communication and relationship-building abilities
- Display excellent written, verbal, and reporting writing skills.
- Maintain a positive team culture.
- Inspection and audit skills
- Knowledge and understanding of Quality, Environment, and WHS systems - safe systems of work and environmental management

**Why Join SKG Services?**
- An excellent opportunity to join a renowned Australian company, where you can drive growth and make a meaningful impact on the business.
- Opportunities for professional development and training.
- Work in a supportive and inclusive environment that values diversity and innovation.

**How to Apply**:
If you are passionate about supporting a team in delivering outstanding service, please submit your resume and a cover letter outlining your relevant experience and why you would be the perfect fit for this role.

Schedule:

- 8 hour shift
- Monday to Friday

Application Question(s):

- What is your expected annual salary?

**Experience**:

- Administration: 2 years (required)
- Cleaning: 3 years (required)
- Management: 3 years (required)
- Human resources: 1 year (required)
- Recruiting: 1 year (required)

Work Authorisation:

- Australia (required)

**Location**:

- Brisbane QLD 4001 (required)

Willingness to travel:

- 50% (required)

Work Location: In person