Customer Support Officer
1 week ago
**About Repurpose IT**
Our mission is to make premium quality repurposed materials accessible to everyone so that we can preserve our precious earths resources. We recover resources and give them new life via Construction and Demolition, Excavation and Drilling, Road and Rail, Infrastructure Projects, Local Councils, Food and Organics, Construction and Landscaping materials. By partnering with the public and private sectors, our best practice technologies connect waste disposal to materials supply to ensure we deliver a truly closed loop solution to our clients. We invest in technology to dramatically reduce greenhouse gases and environmental degradation to protect the planet for future generations.
**About the Role**
**Key responsibilities include**:
- Manage incoming calls via Repurpose It contact number
- Manage the brand-new internal sales management system (CRM) for bookings, quotes, contracts, leads and entire sales cycle
- Schedule customer deliveries via Repurpose it and third-party transport
- Prepare sales and purchase contracts as required
- Foster and strengthen existing customer relationships
- Actively prospect new accounts, make cold calls, seek out decision makers to secure new business opportunities
- Support the preparation and submission of competitive tenders for the Commercial team
- Assist in the review and development of products/procedures to improve company profitability
**About you**
This position would be suitable for an experienced customer support professional, looking to join a supportive team, who is looking to grow and develop in their career.
**You will need**:
- Victorian drivers license
- Right to work in Australia
- Reliable car
- Experience working in a similar role and/or industry would be advantageous
- Police check and pre-employment medical (to be completed during recruitment process)
**Benefits of working for Repurpose It**
- Access to our employee perks platform providing discounts to a multitude of retailers and service providers
- Employee self-service app
- Generous Employee Referral Program
- Above-award wages
- Paid parental leave available
- Opportunities for career development and advancement
- PPE and Uniform provided
- Employee Assistance Program for support with counselling, financial and nutritional coaching, and indigenous cultural counselling
- Positive and respectful culture with regular employee engagement activities
**How to Apply**:
Repurpose It is a proud equal opportunity employer.
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