Customer Support Officer
5 days ago
Overview
Join our dynamic team and become a vital part of a leading provider in the outside school hours care space. At TheirCare, we're not just about before and after school care; we're about enriching communities and providing meaningful support to families.
We are looking for a new
Customer Support Officer
to join our team at our Head Office in Glen Iris.
About The Role
This isn't your average customer service job. As a Customer Support Officer, you'll be in the administrative engine room, ensuring every family and school community we work with feels valued and supported.
Your Day-to-day Will Be a Mix Of
Inbound and occasional outbound phone support, answering questions and solving problems with a positive and empathetic approach.
Handling everything from bookings and account administration to billing inquiries.
Supporting business operations with administrative reporting and other ad-hoc duties.
We have a variety of
casual and permanent opportunities
available, with flexible shifts between
6:30am and 9:00pm (AEDT)
, so you can find a schedule that fits your lifestyle.
The role is Monday to Friday, located at our Head Office, which is conveniently close to Tooronga Train Station and offers free parking.
About You
Do you have a knack for listening and a passion for helping people? We want to hear from you.
We're Looking For Someone Who Is
An exceptional communicator with a positive, empathetic, and professional attitude.
Highly organised with strong attention to detail.
A confident user of computers and various software systems.
Able to thrive in a fast-paced environment and work effectively as part of a team.
While prior experience in a customer service role is an advantage, we value your attitude and skills above all else. An understanding of outside school hours care operations would be a bonus, but it\'s not a deal breaker
Why Join Us?
At TheirCare, we pride ourselves on our supportive and inclusive team environment. You\'ll work alongside our experienced and welcoming customer support team, reporting to the General Manager. We are committed to your growth, offering
ongoing training, support, and genuine career progression opportunities
.
If you\'re ready to take the next step in your customer service career and make a real difference, apply now to join the TheirCare family. We're excited to see what you can bring to our team
TheirCare has an ongoing commitment to ensuring the safety of all children, families and staff involved in our programs.
Details
Seniority level
: Entry level
Employment type
: Part-time
Job function
: Information Technology
Industries
: Education Management
Referrals increase your chances of interviewing at TheirCare Pty Ltd by 2x
Get notified about new Customer Support Officer jobs in
Glen Iris, Victoria, Australia
.
There is no additional content necessary for this listing.
#J-18808-Ljbffr
-
Customer Support Officer
7 days ago
Melbourne, Victoria, Australia Theircare Full timeSupport families and schools with meaningful customer service- Casual and permanent shifts to suit your lifestyle- Work near Tooronga Station with free on-site parking.Join our dynamic team and become a vital part of a leading provider in the outside school hours care space. At TheirCare, we're not just about before and after school care; we're about...
-
Customer Support Officer
5 days ago
Melbourne, Victoria, Australia TheirCare Pty Ltd Full timeOverviewJoin our dynamic team and become a vital part of a leading provider in the outside school hours care space. At TheirCare, we're not just about before and after school care; we're about enriching communities and providing meaningful support to families.We're on the lookout for a new Customer Support Officer to join our team at our Head Office in Glen...
-
Customer Support Officer
5 days ago
Melbourne, Victoria, Australia TheirCare Pty Ltd Full timeOverviewJoin our dynamic team and become a vital part of a leading provider in the outside school hours care space. At TheirCare, we're not just about before and after school care; we're about enriching communities and providing meaningful support to families.We're on the lookout for a new Customer Support Officer to join our team at our Head Office in Glen...
-
Customer Support Officer
1 week ago
Melbourne, Victoria, Australia TheirCare Full time $104,000 - $130,878 per yearJoin our dynamic team and become a vital part of a leading provider in the outside school hours care space. At TheirCare, we're not just about before and after school care; we're about enriching communities and providing meaningful support to families.We're on the lookout for a new Customer Support Officer to join our team at our Head Office in Glen...
-
Customer Support Officer
7 days ago
Melbourne, Victoria, Australia TheirCare Pty Ltd Full timeOverviewJoin our dynamic team and become a vital part of a leading provider in the outside school hours care space. At TheirCare, we're not just about before and after school care; we're about enriching communities and providing meaningful support to families.We are looking for a new Customer Support Officer to join our team at our Head Office in Glen...
-
Customer Support Officer
1 week ago
Melbourne, Victoria, Australia Sportsgirl Full time**About Sportsgirl**Proudly Melbourne-born, The Sportsgirl brand and our iconic bold stripes have been part of contemporary Australian fashion culture since 1948. We've created a vibrant community where creativity and self-expression thrive, and as a business, we are committed to providing inclusive fashion for all Australians.As part of The Sussan Group,...
-
Customer Support Officer
4 days ago
Melbourne, Victoria, Australia Sportsgirl Full timeAbout SportsgirlProudly Melbourne-born, The Sportsgirl brand and our iconic bold stripes have been part of contemporary Australian fashion culture since 1948.We've created a vibrant community where creativity and self-expression thrive, and as a business, we are committed to providing inclusive fashion for all Australians.As part of The Sussan Group, we're...
-
Customer Support Officer
1 week ago
Melbourne, Victoria, Australia Sportsgirl Pty Ltd Full time $70,000 - $120,000 per yearAbout SportsgirlProudly Melbourne-born, The Sportsgirl brand and our iconic bold stripes have been part of contemporary Australian fashion culture since 1948. We've created a vibrant community where creativity and self-expression thrive, and as a business, we are committed to providing inclusive fashion for all Australians.As part of The Sussan Group, we're...
-
Customer Support Officer
1 week ago
Melbourne, Victoria, Australia Sportsgirl Full timeAbout SportsgirlProudly Melbourne-born, The Sportsgirl brand and our iconic bold stripes have been part of contemporary Australian fashion culture since 1948. We've created a vibrant community where creativity and self-expression thrive, and as a business, we are committed to providing inclusive fashion for all Australians.As part of The Sussan Group, we're...
-
Customer Support Officer
1 week ago
Melbourne, Victoria, Australia Sportsgirl Full timeAbout SportsgirlProudly Melbourne-born, The Sportsgirl brand and our iconic bold stripes have been part of contemporary Australian fashion culture since 1948. We've created a vibrant community where creativity and self-expression thrive, and as a business, we are committed to providing inclusive fashion for all Australians.As part of The Sussan Group, we're...
