Digital Producer

**Help us deliver amazing digital experiences.**:
***Background***:
Working with design and branding studios, small agencies and select direct clients, Bone Digital operates in the thick of the creative services sector in Melbourne, Australia. Being a boutique, high-quality, value-based, and low-risk service provider to the sector is Bone's reason for being. And that's where the Digital Producer role comes in.

**The Position**

To thrive in this role, you'll need to be a creative project management superstar with exceptional written and verbal communication skills. You'll have a track record for producing gold-standard development projects alongside a team of developers. The role will manage website builds, updates and bespoke development work for clients across a range of sectors. You'll need to be able to put your finger on information when it's needed and communicate clearly under pressure. The role requires a very strong organisational capability, and the ability to prioritise effectively, with confident and timely stakeholder management skills.

We're also talking about building technical expertise in the platforms Bone uses, and being able to explain this in a simplified way to all clients and partners. You'll be leading the charge to ensure all project goals, budgets and timelines are executed seamlessly, as well as providing effective planning and documentation to guide this.

You'll be collaborating with the rest of the business to deliver world-class client service and outcomes, drive productivity and cost-efficiencies, and be part of a high-performing team.

This role will be based from our office in Collingwood Yards with a flexible remote working policy. Creating a flexible work environment is important to us, and we recognise that flexibility comes in a variety of forms. Talk to us about what you need

**Requirements**:
**So, what's the job?**
- Managing website build and bespoke development projects on time and on budget, reporting to the Head of Operations
- Building and strengthening client relationships
- Developing, defining and scoping projects
- Preparing quotes and proposals
- Managing scope creep and project changes
- Conducting user testing as required across the development cycle
- Troubleshooting, problem-solving and coming up with creative solutions
- Communicating with clients and stakeholders, managing expectations and keeping them updated on projects, collecting feedback and answering questions where possible.

**Are you this person?**
To be successful in this role:

- You have 2+ years of Production or Project Management experience under your belt.
- You can run a project from the briefing stage through to live deployment like clockwork.
- You have a natural interest in understanding clients' interests and needs, and problem-solving for them.
- Experience with eCommerce and CMS is highly regarded.
- You're passionate about best-in-class digital experiences.
- You're a stickler for the finer details, and are an organisational superhero.
- You have a way with written and verbal words.
- You have exceptional stakeholder relationship management and communication skills.

**And, do you have these skills?**

We understand that not everyone is all things, but these items will be considered important and complement the above.
- Working understanding of CMS tools, in particular WordPress (WooCommerce and Shopify an advantage but not essential)
- An understanding of digital principles such as UX / UI / Wireframing
- An eye for design and able to critique a web page, spot typos, and make suggestions if things just don't feel right
- Conceptual understanding of technical concepts such as DNS, APIs and hosting an advantage
- Experience with tools such as Google Analytics, GTM, Google Search Console
- An understanding of key marketing concepts like SEO, content marketing, social media marketing, tracking pixels/website tagging etc.

**Benefits**

The Bone is a collaborative environment where we enjoy;
- Working with incredible clients
- Talented individuals who share and learn with each other
- Flexible working hours and working location
- The option to work from anywhere in the world for up to 2 weeks a year
- Bonus program. When the business does well, so do you