Business Support Officer

2 weeks ago

Hobart, Tasmania, Australia Animal Emergency Australia Full time

Hands-on operations experience with clear pathways for career growth
- Supportive, purpose-driven team in a fast-paced veterinary environment
- Make an impact behind the scenes in a role that keeps the hospital running

**About Us**
Animal Emergency Australia (AEA) is a network of independent emergency hospitals, general practices, veterinary support, and educational services across Australia. At our core, AEA exists to help veterinary professionals do and be their best. We invest in our team members' work-life balance, career progression, and personal development, empowering them to excel in the field of veterinary medicine while making a meaningful impact on the lives of animals.

**About the Clinic**
Animal Emergency Service (AES) is one of Australia's leading emergency and critical care referral centres. We deliver world class emergency veterinary medicine and gold standard patient care. Our 24/7 Hobart clinic is always bustling with exciting cases and an energetic atmosphere.

**About the Role**
We are seeking a dynamic and passionate Business Support Officer for our AES Hobart hospital. The BSO will provide administrative support to our leadership team and support with schedule coordination. Reporting to our Operations Manager, this role is part time with up to **48hrs per fortnight**, offering work life harmony and flexibility.

The role operates in a solutions-focused environment and is responsible for:

- Roster development and coordination
- Training, event and travel coordination
- Maintenance coordination and liaising with suppliers
- Ordering (uniforms, prescription labels, gifts, snacks)
- Fleet management
- Policies and protocol document management including WHS
- Support to the Leadership Team as required

**About You**
The ideal applicant will be motivated and share a vision for a collaborative working environment. We are looking for an extraordinary person to join the team who is interested in growing in their role. Someone who believes in providing clients and their fur babies with the best solutions, delivered with love and empathy.
- Demonstrated business support or scheduling experience
- Self-starter with the desire to take ownership of the role
- Excellent attention to detail and organisational skills
- High level of written and verbal communication skills
- Collaborative approach to problem solving, communicating, and working within a rostering platform quickly
- Advanced Microsoft 365 proficiency
- Ability to develop and manage multiple stakeholder relationships at one time across the hospital
- Excellence in creating a memorable, warm, and professional atmosphere for clients and team members

**About the Benefits**
- Pet well-being discounts (including discounted treatment and products)
- Discounted gym memberships (Fitness Passport)
- Appealing hourly rate $33 - $36 + super + 17.5% Annual Leave loading
- Refer a Friend program & rewards
- Work-life harmony with flexible hybrid and remote structures and work arrangements
- Dedicated wellbeing committee for our employees (Mental health first aid certifications, flu vaccinations, podcasts, etc.)
- The opportunity to transfer across the company to fulfil your further career aspirations
- Collaborative and supportive team that will help you to develop you career
- Be a part of our veterinary emergency community, providing world-class services for animals

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