Change & Engagement Lead

12-month maximum term agreement
- Sydney or Melbourne based with hybrid work arrangementsKnowledge of performance management, reward (including employee recognition and benefits) would be highly desirable.

**How will I help?**

Reporting to the Head of Performance & Recognition, this role will play a critical role in driving and embedding RPA transformation initiatives and policies across the Group. The role is responsible for developing and implementing effective change management strategies that deliver intended benefits and positive behaviour change across the Group.

Key responsibilities of the role include:

- Design and implement comprehensive change management strategies for RPA initiatives and polices/framework updates.
- Assess the impact of RPA changes on stakeholders and develop appropriate engagement plans.
- Identify key stakeholders across various levels of the organization and create a framework for engagement.
- Facilitate workshops, meetings, and communications to ensure alignment and gather feedback.
- Develop and execute communication plans to effectively embed RPA initiatives.
- Craft clear, compelling messages that addresses the rationale, benefits, and impacts of changes.
- Collaborate with training teams to design and deliver training programs that equip employees with the skills and knowledge needed for change.
- Provide ongoing support and resources to help employees adapt to new RPA processes, frameworks, and systems.
- Establish metrics to measure the effectiveness of RPA initiatives.Provide regular updates to RPA LT on progress, challenges, and outcomes.

**What's in it for me?**

You'll play a significant part in shaping the culture of a business that has been around for over 200 years. Our purpose is to create better futures together. So, we'll back you in the development of your career, internal career prospects, and flexible working. You'll also keep learning to grow your career, backed by a fantastic team of people with a can-do, supportive structure. Whatever shape your family takes, we offer generous paid and unpaid parental leave for your nominated primary and support carers. This includes leave to organise adoptions, surrogacy, and foster care arrangements. And we continue to pay your super contributions while you take all the time you need to get your new family settled.

**What do I need?**

You will be someone who thrives in a fast paced, change based HR environment, where no one day or week is the same With 5+ years' experience in change management, culture specialist, human resources or a related field within financial services you will have excellent interpersonal and communication skills with the ability to engage and influence stakeholders at all levels. Proven experience in project management, examples delivering organisational change programs that improve employee experience, efficiency and/or risk and compliance outcome will be required. Strong analytical and problem-solving skills, and a results-oriented mindset will be listed amongst your top superpowers

**What's it like to work there?**

We are a collaborative team of passionate people with a shared ambition to make a difference for our customers, our communities and each other. At Westpac, making a difference means creating impact, unlocking our own and each other's passions, and transformative success stories to create better futures together.

As well as competitive remuneration and a great culture, joining the Westpac family gives you access to a wide range of employee benefits to help you manage your priorities - whether that means family life, work/life balance, ambition to grow or all the little perks in between.

We'll empower you to shape your career path. Through personalised upskilling, mentoring, and training opportunities, you're in control of where you start and how you'll grow.

As an equal opportunity employer, we are proud to have created a culture and work environment that values diversity and flexibility - and champions inclusion.

Hear from some of our people and their experiences working with us.

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