Retail Segment Delivery Manager

1 week ago

Sydney, New South Wales, Australia Zurich Insurance Full time

**A new adventure awaits**

Zurich's ANZ business has three core segments Retail, Group Insurance and General Insurance who have end-to end accountabilities to better serve their customers. They are enabled by Shared Services teams that have a large portfolio of responsibilities. Technology (IT), Sustainability, Agile & Continuous Improvement and Strategy & Strategic Execution form a portfolio.

Reporting to the Head of Strategic Execusion, the Retail Segment Delivery Manager ensures efficient delivery within a business segment by driving teams towards delivery objectives, mitigating risks, managing dependencies and fostering collaboration across squads and crews, and/or enterprise shared service function.

You will own the segment delivery plan, including timelines, deliverables and milestones and relevant tracking, reporting and delivery insights. By fostering an environment of continuous improvement, feedback, and team empowerment, the Segment Delivery Manager significantly contributes to the overall success of our organisation, aligned with the Zurich Way, our Agile and Value Driven Delivery framework.

**Let's create a brighter future together, let's make a difference**

In order to be successful in the role, you will have the following:

- Tertiary qualifications including certified Scrum Master
- Understanding of Product Management with Agile
- Demonstrated track record of continuous improvement and problem-solving capabilities.
- Proficient in using delivery management tools (according to CI/CD and DevSecOps best practise) with tools such as Jira, Confluence, Bamboo and Bitbucket.
- Highly proficient in independent issue resolution and innovative problem-solving, with strong leadership skills and the ability to proactively manage expectations for delivery success.
- Demonstrated ability to consolidate and coordinate team delivery plans using agile practices and mindsets. Knowledgeable in information management practices, system development life cycle, IT services, and agile/lean methodologies.
- Experience working within enterprise level digital transformation
- Experience in managing and coordinating software release cycles (preferred)

**Belong. Zurich is here to support you**

There are so many reasons why Zurich is a great place to be, but here are just a few:

- 5 weeks leave per year for permanent staff through our new Z leave initiative, as well as 15 days personal/carer's leave (as we empower our people to manage their own wellbeing);
- Grow, and thrive in your career (we support and encourage it) with award winning training programs.
- Work with global, diverse, and inclusive teams; Explore your passions, fuel innovation, drive equity, collaborate and make a positive difference beyond your role
- Access programs to stay healthy and feel healthier along with receiving a AUD$500 wellbeing payment per year, plus a AUD$295 new starter e-voucher for your WFH set up (flex work - hybrid working), and other great benefits through our Shine portal; Access to Family Care (parental leave)
- Volunteer; Work in our state-of-the-art Green Star rated offices (when you are in the office); and dress for your day. We also plant a tree for every new employee - one of many local initiatives driving our contribution to ambitious global sustainability targets

We could go on, but the main point is that Zurich is a great place to be, where you can truly belong and thrive.

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