Driver Customer Service

Drive growth, build partnerships, shape Australia's transport future.
14th August, 2025 Join Our Partner Growth Team We're on the hunt for a superstar to join the 13cabs Partner Growth Team in Melbourne.If you're someone who is passionate about building connections, likes to support fellow Operators and Drivers who keep our network moving, and wants to help with initiatives to uplift the industry, we'd love to hear from you
About the RoleThis is way more than just a desk job
You'll be out there every day connecting with Drivers and Operators to help them succeed, ensuring they feel valued every step of the way
You will play a key role in keeping our network strong, building relationships, promoting our brands and ensuring every partner feels supported.You'll:Follow up new operator and driver leadsSupport Drivers and Operators, helping them onboard, keep up to date with our systems, keep them accountable as part of our Code of Conduct and help them grow their businessAttend events, tradeshows and fleet activationsVisit regional networks to provide support when requiredShare insights with internal teams to align on growth strategiesPromote the 13cabs and Silver Service brands with passion 14th August, 2025 Join Our Partner Growth Team We're on the hunt for a superstar to join the 13cabs Partner Growth Team in Melbourne.If you're someone who is passionate about building connections, likes to support fellow Operators and Drivers who keep our network moving, and wants to help with initiatives to uplift the industry, we'd love to hear from you
About the RoleThis is way more than just a desk job
You'll be out there every day connecting with Drivers and Operators to help them succeed, ensuring they feel valued every step of the way
You will play a key role in keeping our network strong, building relationships, promoting our brands and ensuring every partner feels supported.You'll:Follow up new operator and driver leadsSupport Drivers and Operators, helping them onboard, keep up to date with our systems, keep them accountable as part of our Code of Conduct and help them grow their businessAttend events, tradeshows and fleet activationsVisit regional networks to provide support when requiredShare insights with internal teams to align on growth strategiesPromote the 13cabs and Silver Service brands with passionAbout YouWe're looking for someone who's confident, approachable, and thrive on connecting with people.
You know how to turn a chat into action, and you understand what keeps our Drivers and Operators motivated.You'll bring:A resilient, can-do attitudeStrong communication and interpersonal skillsStrong technological skills and a willingness to learnAbility to juggle reporting, CRM updates and following up leadsProven ability to grow networks and maintain relationshipsExperience within a sales, business development, or similar role is preferred but not requiredWhy You'll Love Working HereOur values: Caring, Collaborative, Accountable, Authentic, ProgressiveMake an impact: You'll be supporting our Professional Drivers who keep Australia movingGrowth: Access to training, mentoring, and career pathways within A2BInclusive culture: We value diversity, safety, and communityRecognition: Your contributions will be noticed and celebratedAbout UsA2B Australia family - part of ComfortDelGro Corporation Australia (CDC), is the country's leading taxi network and a major technology and payment solutions provider.From the moment a booking is made, to the moment a passenger arrives safely, we make it happen supporting over 8,000 vehicles and 11,500 drivers nationwide.We deliver complete end-to-end transport solutions through trusted brands like 13cabs, Silver Service, Swan Taxis, Cabcharge, 13cabs for Business, MTI, Spotto, Fareway Plus, and Giraffe Payments.Apply today and help shape the future of transport in Australia
ComfortDelGro Corporation Australia (CDC) and A2B acknowledge the Traditional Custodians of Australia and their continuing connection to land, waters, and community.
We respect and acknowledge all First Nations people, their culture, and Elders past and present.We are an equal opportunity employer and provide a caring, flexible, and collaborative work environment.
We encourage Aboriginal and Torres Strait Islander people to apply.Apply For Job