
Service Desk Analyst
2 weeks ago
An excellent opportunity to provide your technical expertise to the ICT team
**Your new company**
Exciting opportunity to work for one of the top mining clients in WA
**Your new role**
This is a Level 1 / 2 Corporate Office based Desktop Support Role providing in person face-to-face and remote support to users at a resource company.
- Logging and creating Interactions, Incidents and Service Requests
- Tracking progress of Incidents and Service Requests through to closure with Global Service Desk and other Resolver Teams
- Managing Incidents and Service Requests through to closure
- Installing, configuring and supporting end-user equipment and devices
- Management of hardware failures - co-ordinate with Hardware Service Provider for replacement parts and warranty repairs
**What you'll need to succeed**
Strong Level 1/2 Desk Support experience Face to face and remote support experience
Strong operating systems - Windows 10, Windows 11, Microsoft Office 365, SharePoint, OneDrive
Experience with mobility or MS Intune is beneficial
Experience with Apple iOS and Android OS is desirable.
**What you'll get in return**
Supportive and collaborative team
Great opportunity to work for a mining client
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
2858061
-
Service Desk Analyst
1 week ago
Perth, Western Australia Centorrino Technologies Full timeAt Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we're not stopping there. We're on a mission to redefine the customer experience,...
-
Service Desk Analyst
2 weeks ago
Perth, Western Australia Centorrino Technologies Full time**Join Centorrino Technologies: Innovate, Grow, and Thrive with Us**At Centorrino Technologies (CT), we're more than just tech—we're a community that goes beyond expectations. We've been recognised as a Great Place to Work in 2024 and one of the Best Places to Work Medium Size in Australia for 2024, with an outstanding eNPS score of 68. And we're not...
-
Service Desk Analyst
2 weeks ago
Perth, Western Australia Emeco Full time**Service Desk Analyst**:**About the Position**:We are currently seeking a FullReporting to the Operations Team Leader, you will be responsible for- Providing accurate Incident resolution and Service Request management, with an aim to meet or exceed customer's requirements and expectations;- Effectively managing incidents and Service Requests ; ensuring...
-
IT Service Desk Analyst
3 weeks ago
Perth, Western Australia ROBERT WALTERS AUSTRALIA Full timeIT Service Desk Analyst Opportunity6-month contract, with the potential for extension Hybrid working environment – balance work and life like a pro Hands-off Level 1/Level 2 desktop support experience. Troubleshoot remotely across devices and platforms. Work with both Mac and Windows systems – show off your versatility Strong communication skillsKey...
-
Service Desk Analyst
4 weeks ago
Perth, Western Australia Buscojobs Full timePrimary LocationWA - WelshpoolJob Description SummaryNew opportunities in Melbourne VIC and Welshpool WAAbout the RoleWe have new opportunities available to join us at Service Stream as a Service Desk Analyst. This is a great platform for someone looking to grow their career in an expanding ASX listed leader in its field. These will initially be offered as a...
-
Service Desk Analyst
2 weeks ago
Perth, Western Australia Hudson Australia Full timeOur client is a Local Government Department currently seeking a temporary Service Desk Analyst who has experience in troubleshooting desktop operating systems and office suites and providing support with comprehensive knowledge of Incident, Service Request and Problem Management ITIL processes.**Role Objective**:Provide assistance, information and support to...
-
Service Desk Analyst
1 week ago
Perth, Western Australia Montu Full time**Company Description** About Montu**Montu is Australia's largest medical cannabis company. With operations in Australia and Europe, we take a technology-first approach to improving the medical cannabis patient experience - whether it's by delivering best-in-class online clinical care, or through our industry-leading product lines and innovative supply chain...
-
It Service Desk Analyst
2 weeks ago
Perth, Western Australia Capricorn Full time**A Great Place to Work**When you join Capricorn, you join a community of people who enjoy coming to work and a company that genuinely invests in their employees. Our culture is one of our most valued assets, so when we recruit, we look for people that not only share our values but are also excited to celebrate our successes. It is our dedication to creating...
-
Service Desk Analyst
2 weeks ago
Perth, Western Australia Talent International Full timeKey requirements:Responds to user enquiries according to service desk procedures, providing support across a range of hardware and software products, within set Service Level Agreements (SLAs).Provides first level support, identifying issues which require more complex support and ensuring their timely escalation.Monitors Incidents and ensure SLAs are being...
-
Service Desk Analyst
3 days ago
Perth, Western Australia Talent – Specialists in tech, transformation & beyond Full time $60,000 - $80,000 per yearKey requirements:Responds to user enquiries according to service desk procedures, providing support across a range of hardware and software products, within set Service Level Agreements (SLAs).Provides first level support, identifying issues which require more complex support and ensuring their timely escalation.Monitors Incidents and ensure SLAs are being...