Ebusiness Analyst

1 week ago

Sydney, New South Wales, Australia Blackwoods Full time

Join an iconic Wesfarmers business and the Australian leaders in industrial supplies
- Innovative, supportive and collaborative team culture based at Macquarie Park
- Newly created 12 month fixed-term contract opportunity, hybrid work with onsite parking

**OUR STORY**

Blackwoods is Australia's leading supplier of industrial and safety supplies. For over 140 years, we have supported businesses big and small with our range of over 300,000 products from the world's best brands. From the Sydney Harbour Bridge to the railway and your local mechanic, we supply what our customers need when they need it, along with unparalleled expertise and service from our passionate team.

With a national footprint of over 50 branches and 6 Distribution Centres, our people are at the heart of everything we do. Being a part of the Wesfarmers group, also means that we have endless opportunities to make a difference, so join us, and let's help more people build a better Australia.

**YOUR OPPORTUNITY**

We are seeking a dynamic **eBusiness Analyst **to join our team based at **Macquarie Park** on a fixed-term contract for approximately 12 months to provide an exceptional level of service to our customers

The eBusiness Analyst is an investigative, proactive and supportive team member who is responsible for investigating and interpreting data, developing insights and proposing actionable solutions prior to execution. This eBusiness position has a strong focus around technical and systems support

Your key responsibilities include, but not limited to:

- Analysing incoming EDI exceptions, investigating the root cause and working with the respective stakeholders through to resolution on a timely and accurate manner
- Automation of any manual processes in collaboration with stakeholders internally and externally (atomisation through technical support systems knowledge)
- Seeking opportunities to improve processes or create efficiencies to support existing integrated customers through any changes (i.e. ERP changes, security protocol updates etc)
- Working with the eBusiness Project Managers and EDI Specialist team to drive successful outcomes

To be successful, you will have:

- Previous experience** **managing EDI, CRM or ERP integration projects to tight deadlines
- Hands-on approach in driving progress through accountability with exceptional communication
- Proven stakeholder management and group facilitation skills
- A passion for analysis and executing solutions, customer experience, along with strong influencing and negotiation skills
- Tertiary qualifications in IT, Marketing, Data Sciences and/or Business Administration will be advantageous

**CULTURE & BENEFITS**

A career with Blackwoods will offer you rewarding experiences and opportunities for growth and development. We have a diverse, inclusive, and safe workplace where our team members care about each other and enjoy building meaningful connections.

To ensure our employees feel valued, supported, and celebrated, we provide a range of employee benefits including:

- Competitive salary package
- Hybrid and flexible work arrangements
- A range of diversity and well-being initiatives
- Regular team events, celebrations and development opportunities
- Onsite parking and more

**NEXT STEPS**

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