Technology Vendor Manager

**Information Technology**

**Brisbane**

**Full Time**

**Icon Group**

Icon Group is Australia's largest dedicated cancer care provider and has expanded globally into Singapore, Mainland China, Hong Kong and New Zealand. We are built on a strong but simple vision - to deliver the best care possible, to as many people as possible, as close to home as possible.

With more than 3,000 employees company-wide, we bring together all aspects of quality cancer care, including medical oncology, radiation oncology, haematology, pharmacy and chemotherapy compounding to deliver a true end-to-end seamless service for cancer patients internationally.

As we continue to grow, what we do matters to more and more people every day. Each role at Icon holds a strong contribution to the care provided. And when you choose a career with Icon, you help change people's lives for the better.
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**The Opportunity**

Icon's success depends on the quality and commitment of our team, so we're devoted to empowering our people to thrive in their career. In this role, you'll find Purpose, at Pace and Opportunity, at Hand. Since this is a newly created role, you'll be able to make it your own and take lead in identifying and exploring strategic partnering opportunities aligned to our business/technology strategy. You will be involved in a lot of commercial negotiations, so we want to empathise the commercial nature of the position

As a
**Technology Vendor Manager** on a
**permanent full-time** basis based at our head office in
**South Brisbane**, you'll join a truly connected and talented team who are passionate about delivering positive outcomes so that we're providing the best possible patient care.

At Icon you will be a true champion by:

- Monitoring technology/industry sales trends and suggest improvement measures
- Solving vendor issues (i.e. commercial negotiations, renewal of contracts, or monitoring SLA's)
- Leveraging vendor management and negotiation expertise to actively participate in the creation and build of strategic vision and plan
- Proactively identifying business critical contracts and developing negotiation strategies to ensure continuous cost, quality, and efficiency improvements are achieved
- Working with leadership and stakeholders to segment technology vendors and recommend a managed strategic and key, vendor base
- Developing and documenting common vendor management and negotiations processes, tools and templates in consultation with the procurement team
- Continuously innovating to reflect stakeholder feedback and shifting managed vendor ecosystem
- Distilling, synthesising, and drawing conclusions from complex and disparate data sources
- Prioritising exemplary customer service to ensure all customer needs are met
- Providing support, education and training to the appropriate stakeholders to build risk awareness across the enterprise
- Performing risk assessments for new vendors and business-critical vendors and ensure SLAs are being met
- Maintaining a singular view across the technology spend with regards to vendors and providing appropriate visibility to key stakeholders
- Providing input to budget and reviewing expenditure against budget to ensure that outcomes are achieved and maintained at or better than planned level
- Maintaining and monitor due diligence tasks for all vendors

***

**About You**
- Bachelor degree in Business Management, Business Administration, Supply Chain Management or equivalent
- Experience as a Vendor Manager across technology service providers
- Ability to negotiate supply contracts with vendors achieving favourable pricing and commercial outcomes
- A great communicator who's keen to develop solid working relationships and loves to negotiate
- Advanced business judgement and commercial acumen
- Ability to effectively prioritise and execute tasks in a high-pressure environment
- Knowledge of the latest industry developments and vendor trends in terms of commercial models

***

**Here's what our people said what it takes to succeed and love life at Icon**
- You'll truly want to work together towards our ambitious vision and goals
- You'll embrace and enjoy pace, progress, and change - we rarely sit still for long
- You'll need a serious work ethic and a thirst for job satisfaction that sees you putting up your hand to grab opportunities

**A few of our benefits**
- Valued rewards and recognition program
- Discounts and cashback on hundreds of brands through our internal ignite app
- Flexible work arrangements, including hybrid work environment, compressed work weeks, varying start-finish times and so much more
- Access to novated lease options via our partner RemServ
- Access to paid parental leave

***

**Excited to join us and help change people's lives for the better?**

**At Icon,**
**You Can.