Rydges Resort Hunter Valley

Rydges Resort Hunter Valley - Venue Manager
Posted Tuesday 25 March 2025 at 2:00 pm | Expires Wednesday 30 April 2025 at 1:59 pm
Venue Manager – Lovedale Bar and Grill
Rydges is part of EVT, and being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. If you're seeking to be part of the kind of wow-factor moments you can help shape, then you've come to the right place.
About EVT:
As market-leading experience creators, we bring to life some of the best-known brands and properties in entertainment, ventures, and travel. Our portfolio includes over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award-winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection by EVT and Thredbo.
About Rydges Hotels and Resorts:
Proudly Australian & New Zealand owned, Rydges Hotels & Resorts provides a diverse range of elevated city, suburban, and resort-style hotels. From classic charm to sophisticated style, our properties have every detail considered to deliver a refreshingly local experience with exceptional comforts catering to all guests. Join our team of local heroes dedicated to enhancing every guest's stay.
About the Role:
The Venue Manager plays a pivotal role in ensuring the smooth and efficient operation of our Lovedale Bar and Grill, Pool Bar and in-room dining. You will be responsible for overseeing daily operations, maintaining ambitious standards of service, and contributing to the overall success and profitability of the business.
Key Accountabilities:
Operational Leadership:
Manage day-to-day restaurant or venue operations, including staff scheduling, inventory management, and quality control. Ensure compliance with health and safety regulations, as well as company policies and procedures. Uphold and enhance the venue's reputation for excellence in food, service, and ambiance.
Customer Experience:
Ensure an exceptional guest experience by consistently delivering outstanding customer service. Address customer feedback and concerns promptly and professionally. Implement strategies to enhance customer satisfaction and loyalty.
Financial Management:
Develop and manage budgets, controlling expenses while maximizing revenue. Monitor and analyze financial performance, identifying opportunities for cost savings and revenue growth. Implement pricing and menu strategies to optimize profitability.
Team Management:
Recruit, train, and motivate a team of dedicated staff members, including servers, chefs, bartenders, and support staff. Foster a positive and collaborative work environment, promoting teamwork and professional growth.
Events and Marketing:
Plan and execute special events, promotions, and marketing initiatives to attract and retain customers. Collaborate with the marketing team to create and implement marketing campaigns that drive business growth.
Reporting and Analysis:
Generate regular reports on key performance indicators and present findings to senior management. Utilize data and feedback to make informed decisions and improvements.
Inventory and Supply Chain Management:
Oversee inventory levels and procurement of food, beverages, and supplies. Manage vendor relationships and negotiate contracts to ensure favorable terms.
Skills & Experience:
These are the desired skills and experience for this role:
Proven experience as a restaurant supervisor or in a similar supervisory role.
License Controller Qualification or General Manager certificate would be favorable.
Proven understanding of food and beverage service standards.
Proven understanding of restaurant financials and cost control.
Join Rydges and become an EVT experience creator, opportunity taker, the ultimate Daymaker. Join and make a positive impact on our people, communities, and environment every day.
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