Receptionist - Maroochydore

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At Fitness Cartel Health Clubs, we're more than a gym - we're an exciting and fast-growing brand with plans to expand to 60+ clubs by 2030.
Our state-of-the-art facilities include everything from Cycle Studios and Reformer Pilates to cafés, crèche , and saunas, creating a feel-good environment that motivates, challenges, and inspires.The Role :In this highly important role, you'll be the first face our members see when they enter the Club.
Whatever a p otential or existing member need s , you will assist them with your heartfelt professional service, providing every person who walks through the doors, with electric experiences with every interaction.
This is a diverse role that will have you switching from greeting members personally & answering the phones to making protein shakes & selling our retail products on the shelves .
Key Responsibilities:Greet everyone & serve customers at both the front desk & café.
Answering calls, handling queries & listening to complaints, directing the member to the relevant manager if necessary.Utilise the computer & our various software systems to look up member details, create access key tags, process purchases & assist members with booking classes.Assist parents with booking their kids into Kid's Cartel where needed.Learn about our supplement & apparel range to execute supplement & apparel sales to members.Perform café duties, including using a coffee machine & making protein shakes.Maintain venue cleanliness ensuring the reception/café area are always neat & tidy, the supplement shelves are stocked sufficiently, and the apparel is precisely displayed.Perform opening & closing duties in a timely manner.Follow directions, prioritise & complete tasks in a timely manner.Perform other related duties.What you'll need to succeed :Previous customer service experience with excellent communication skills.A "can do" attitude with a thirst for learning & ambition for growth.A passion for health & fitness & eagerness to work for the industry.Be reliable, proactive, punctual, professional & well-presented.Have a strong work ethic.Show initiative, be highly motivated & an adaptable team player, with the ability to multitask.Computer literacy & ability to learn new systems.Communicate & uphold, policies & procedures of the business to customers and staff.Hold a current First Aid & CPR Certificates (or willing to attain).
Have flexibility to work hours suitable for the operations of a gym (Shift schedules are provided in advance).
Have Australian working rights.What we'll offer you in return:A Thriving Culture:Be part of the fitness industry's most exciting and rapidly expanding brand.Career Growth:Opportunities for training, development, and advancement through our Future Leaders program.Perks:FREE gym membership to all Fitness Cartel locations.Discounts on supplements, apparel, and café products.Access to Merse Wellness Spas at discounted rates.Work in state-of-the-art fitness clubs offering 24/7 access, cycle studios, reformer Pilates, saunas, cafés, and more.How to Apply:Click 'APPLY' to submit your resume and a cover letter explaining why you want to work with Fitness Cartel and what you can bring to our team.
Applications will be reviewed as received, so don't wait—apply today
Note:Only candidates meeting our selection criteria will be contacted.
No agencies please
Seniority levelSeniority levelEntry levelEmployment typeEmployment typeFull-timeJob functionJob functionAdministrativeIndustriesHealth, Wellness & FitnessReferrals increase your chances of interviewing at Fitness Cartel Australia & New Zealand by 2xSign in to set job alerts for "Receptionist" roles.Maroochydore, Queensland, Australia 2 months agoSunshine Coast, Queensland, Australia 1 week agoPatient Services Officer (Medical Receptionist)Sunshine Coast, Queensland, Australia 6 days agoSunshine Coast, Queensland, Australia 4 months agoYandina, Queensland, Australia 1 week agoCoolum Beach, Queensland, Australia 1 week agoPatient Services Officer (Medical Receptionist)Noosaville, Queensland, Australia 6 days agoRetail Planogram Merchandiser - Buderim - QLDBuderim, Queensland, Australia 2 weeks agoWe're unlocking community knowledge in a new way.
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