Restaurant Host

Company DescriptionMondrian is a way of travel.
With its groundbreaking design and progressive programming, it is a "must" destination for locals or travellers.
Mondrian is always at the heart of the most exciting cultural scenes in the world, serving up innovation and creativity for everyone.
Mondrian provides a playful framework so that guests and locals alike can immerse themselves in the culture of each city it inhabits.
Mondrian Gold Coast is an immersive precinct that reflects the culture of one of Australia's most iconic coastal destinations.Join our cultural precinct of imaginative spaces that reflect sun, sand and surf enveloped around dynamic dining, entertainment, a cutting-edge spa with a world-class edge.We're seeking creatives, innovators and disruptors who challenge the status quo and ready to be agents of change as we usher in one of the most exciting, progressive and forward-thinking brands set to make Burleigh its home.Job DescriptionThe Restaurant Host plays a pivotal role in curating an exceptional guest experience across the dining venue.
This position ensures seamless management of guest reservations, welcomes and seats guests with grace, and upholds the highest standards of personalised service.
The role involves crafting a warm, inviting atmosphere, addressing guest inquiries and concerns, and ensuring an elevated, memorable experience at every touchpoint.In This Role, You WillGreet guests warmly and professionally, creating a positive and personalised first impression.Handle all reservation requests via phone, in person, email, and online platforms while managing booking systems efficiently.Coordinate with venue managers to optimise table allocation, seating arrangements, and confirm reservations.Maintain and manage wait lists during peak hours, providing accurate wait times to guests.Ensure the entrance area and host station are clean, organised and presentable at all times.About YouYou will have:Minimum 2 years hospitality experience in a luxury hotel or fine-dining establishment.Strong organisational skills with the ability to manage multiple tasks simultaneously.Excellent communication and interpersonal skills, with a focus on delivering exceptional guest experiences.Ability to work effectively in a fast-paced, pre-opening environment, adapting to evolving needs and challenges.Experience with POS and reservation systems such as SevenRooms and Micros Simphony is highly advantageous.Able to work rotating shifts, including evenings, weekends, and public holidays.A Queensland Responsible Service of Alcohol (RSA) certification or willing to obtain one.QualificationsQueensland Responsible Service of Alcohol (RSA) certificationAdditional InformationThe Restaurant Host curates an exceptional guest experience by managing reservations, warmly welcoming and seating guests, addressing inquiries, and upholding personalised service standards to ensure a memorable dining atmosphere.First name *This field is required.Last name *This field is required.Email *Your email address is required.Phone *This field is required.Are you eligible to work in the country you are applying for?
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Yes NoSelect an option...This field is required.Please confirm your current Country working rights: *This field is required.Do you have the relevant certification/ licence required for this role?
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Yes NoSelect an option...This field is required.Please confirm your certification or licence: *This field is required.Have you worked within Accor previously?
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Yes NoSelect an option...This field is required.Which Accor property have you worked at most recently?
*This field is required.Are you aware of any disabilities and/or medical conditions caused by gradual process or pre-existing injuries, which may affect your ability to do the job or work the required hours?
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Yes NoSelect an option...This field is required.As you are applying for a position of trust, do you have a criminal conviction that may preclude you from fulfilling the requirements of the role?
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Yes NoSelect an option...This field is required.Please confirm your base salary expectation/range in local currency *This field is required.Resume *.
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