Change Manager

_Challenger Limited is an ASX-listed investment management firm managing $127 billion in assets (as at 30 June 2024). Life with us is fast moving and always exciting. Together we're driving to deliver our vision to provide our customers with financial security for a better retirement._
- We achieve this goal by providing a work environment where people from diverse backgrounds, with a range of skills and experiences can contribute and succeed._

Change Manager - Drive Impactful Transformation

Sydney, NSW | Permanent | Hybrid Working- Are you ready to lead meaningful change from launching new products to implementing system integrations and operational improvements in a dynamic financial services environment?- A role with visibility & impact, you'll enjoy direct exposure to senior managers and executives while working on projects that shape the future of our organisation.- We work flexibly from our Sydney CBD Office where you can expect to work 3 days in the office and 2 days from home.

About the role

We are seeking a motivated and collaborative Change Manager to join our talented team.

You will play a crucial role in supporting a portfolio of impactful projects, driving adoption, and ensuring seamless transitions for stakeholders. We're embarking on an exciting transformation to improve how we operate and serve our customers. This journey is all about innovation, efficiency, and creating better experiences for everyone involved.

With a significant portfolio of projects underway as our Change Manager you'll lead change management programs, including impact analysis, stakeholder management, communications, and training, to ensure successful and sustainable implementation of new business processes and technology solutions.

Some of your core responsibilities will include- Developing and delivering training programs and communications to ensure smooth transitions for internal and external audiences. Training delivery and documentation will be a core part of your focus.- Conduct effective change impact assessments, readiness assessments, and stakeholder analysis.- Collaborate with a team of Project Managers, Business Analysts, and Testers to drive business readiness and execute change strategies.- Work on high-profile initiatives like our Customer Technology Uplift programme, impacting key business processes and customer outcomes.- Manage change for diverse audiences, including Retail Distribution, Retirement Product Management, Regulatory Change, and Risk.- Support system upgrades and new functionality rollouts, such as our Salesforce platform, a recent success that enhances operations and distribution.- Building impactful change management executive presentations

The skills and experience you'll need

You'll bring creativity, dedication, and exceptional organisational skills to this role, thriving as an innovative and adaptable change professional. With a strong track record in financial services, you excel at leveraging change management principles, methodologies, and tools to deliver impactful and sustainable outcomes.

Your ability to navigate ambiguity and remain flexible in your approach ensures your success in dynamic environments.

Key Skills and Expertise- Training and Facilitation: Skilled in preparing, documenting, and delivering training sessions and workshops that drive understanding and engagement.- Stakeholder Engagement: Adept at building strong relationships, conducting impact assessments, and planning for business readiness. Experienced in developing readiness programs and stakeholder engagement strategies.- Change Management Methodologies: Proficient in frameworks such as PROSCI/ADKAR, ensuring structured and effective change implementation. Relevant certifications, such as PROSCI or CCMP, are highly regarded.- Communication and Documentation: Exceptional ability to craft clear, audience-focused communications and documentation tailored to diverse stakeholders. Known for simplifying complex messages and incorporating impactful storytelling.- Analytical and Problem-Solving Skills: Strong ability to analyse challenges, identify solutions, and execute plans with outstanding attention to detail.

Additional Information

Working at Challenger means being part of a diverse, connected team that has fun and loves what they do. We're small enough, but big enough to accelerate bold ideas, realising what's possible for our customers and partners.

At Challenger, we provide access to a range of exclusive employee benefits that will support you both personally and professionally and a hybrid work environment including.Discretionary bonus scheme.- Eighteen weeks paid leave for all new parents.- Flexibility on when, and how, parental leave is taken.- Challenger Day - one extra day off every year in recognition of the effort our people make.- Additional support leave (fertility treatment leave, gender affirmation leave).- Extra superannuation contributions.- Employee share plan.

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