Group Investigations Manager

Primary Details

Time Type: Full time

Worker Type: Employee- Location: Sydney- Type: Permanent, full time- Hybrid role, Happy to talk flexible working

The opportunity

An exciting opportunity for an experienced Investigations professional to join our Group team. Reporting into the Head of Group Investigations you will provide high quality Line 2 oversight via intelligence, advice and support to the AUSPAC business regarding internal fraud, Anti-Bribery and Corruption, and AML/CTF.

In this role you will lead the investigation of internal and external (non-claims) misconduct matters related to the protection of QBEs Brand and reputation.

Your new role- End to end management of investigations that relate to mattes of suspected or identified incidents of internal or external (non-claims) related fraud, misconduct, dishonesty, or theft, across including employees, Brokers, ARs, contractors, suppliers.- Implement agreed protocols for interviewing employees, or those representing QBE, ensuring natural justice and procedural fairness are afforded to all participants.- Prepare Brief of Evidence, Statements or Affidavits on behalf of QBE, and where necessary represent QBE in criminal prosecution and civil court matters.- Completion of final reports identifying investigation outcomes, recommendations for action and identified causes of fraud.- Develop an understanding of our internal business and systems to accurately detect internal fraud- Provide analytical insights on basic/initial research findings from other areas of the business, drawing upon knowledge and experience of criminal and fraudulent activity specific to states and regions across the AUSPAC business.

About you- Significant prior experience in financial services, investigating fraud and/or financial crime. Experience working within the insurance industry would also be highly advantageous- Broad understanding of fraud and financial crime identification, Investigation management and prevention frameworks- Ability to think strategically and network with all areas of the business- Ability to negotiate and communicate with both internal and external stakeholders- Excellent communication and planning skills, along with high attention to detail- A solid understanding of the insurance industry, criminal and legal frameworks

About QBE

We can never really predict what's around the corner, but at QBE we're asking the right questions to enable a more resilient future - helping those around us build strength and embrace change to their advantage. We're an international insurer that's building momentum towards realising our vision of becoming the most consistent and innovative risk partner.

And our people will be at the centre of our success. We're proud to work together, and encourage each other enable resilience for our customers, our environment, our economies and our communities. With more than more than 13,000 people working across 27 countries, we're big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate and kind.

We believe this is our moment - what if it was yours too? Your career at QBE — let's make it happen

Benefits

We offer a range of benefits to help provide holistic support for your work life, whatever your circumstances. As a QBE employee you will have access to and benefit from:
- 'Hybrid Working' - a mix of working from home and in the office to enhance your work/life balance- Our 'Thriving at our Best' wellbeing program, including free holistic wellbeing coaching, nutritional, confidential counselling, financial and legal advice- 18 weeks' gender-equal flexible leave for all new parents, including paid super- The ability to maximise retirement savings through voluntary super contributions and company matching- Income protection insurance & reimbursed Death and Total Permanent Disability insurance premiums-
- Discounts on insurance products, car hire, hotels, goods and services including benefits through our various sports and arts sponsorship partners

Rewards & Recognition

We value our employee's experience with us and are proud to have been recognised for the following awards:
- 2021 LinkedIn Top Employer & HRD Employer of Choice- 2020 Best Workplace Diversity & Inclusion and Excellence Award for Best Health & Wellbeing at the Australian HR Awards- Platinum employer on the Australian Workplace Equality Index (AWEI) - the definitive national benchmark on LGBTQI+ workplace inclusion- Ranked 3rd place in the AAGE Top Graduate Employers 2024 for medium sized program as voted by graduates- Top 20 Workplaces for Dads in 2019 and 2020 (HBF Direct Advice for Dads)- Family First accredited employer since 2021

APPLY NOW and let's make it happen

QBE recognise the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with ac