Service Co-Ordinator

1 week ago

Brisbane, Queensland, Australia Atlas Copco Australia Full time

**Passionate people create exceptional things**

Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more.

We ´re everywhere Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our inclusive and caring environment, you get the support and inspiration you need to grow.

Here, your ideas are embraced, and you never stop learning. Interested in being part of our team?

**Join us on our journey for a better tomorrow.**

ONLY APPLICANTS WITH THE RIGHT TO WORK IN AUSTRALIA WILL BE CONSIDERED.

Are you motivated to use your organisational skills as a key part of your job?

Do you like to make sure that we are able to meet our customers' needs using your skills?

**Atlas Copco's Power Technique business area** provides air, power and flow solutions through products such as mobile compressors, pumps, light towers and generators, along with a number of complementary products. It also and offers spare parts and service through a dedicated, global network.

**The role**:
In your new role you'll be responsible for liaising with our customers, dealers, distributors and internal stakeholders regarding the administration and co-ordination of service jobs, warranty claims and technical support and following up to ensure the customers needs are met in a timely manner.

Working closely with the Technical Support Manager providing support for the Technical Support / Service function to improve and streamline our processes to maximise customer satisfaction.

**What we expect of you**:

- Strong administrative and coordination skills.
- Strong customer service skills with a high level of communication skill and ability to create solutions.
- Intermediate PC skills with knowledge of MSOffice, ERP Systems, SAP desirable.
- Dedication to providing high-level Customer Service.
- Attention to detail.
- Capable of learning new systems and processes.
- A technical aptitude
- Able to challenge existing work practices and bring ideas to improve them

**What you can expect from us**:

- Base + annual bonus potential
- Birthday Leave
- A friendly, family-like atmosphere
- Opportunities to grow and develop
- A culture known for respectful interaction, ethical behaviour and integrity
- Access to global job opportunities, as part of the Atlas Copco Group

**Location**: Brisbane, QLD.

**Diverse by nature and inclusive by choice**
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

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