Food Team Leader

**Job ID**: 291786
- **Date posted**: 17/05/2025

**Our team within IKEA**At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.We are guided by our cultures & values, creating a great place to work. We stand for equality, diversity and inclusion.We care about people & planet and promote health & wellbeing.We nurture your development and provide career opportunities to unlock your potential. **What you need to know**Working at IKEA has its benefits and rewards:

- Leave entitlements - 5 weeks Paid Annual, Paid Parental, Family & Community and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Bonus programme (where eligible)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)

What you need to know:

- This role is Permanent, Full-time, 76hrs/fortnight.
- Applications close Friday 30th May 2025
- As our store operates 7 days per week, you must have the availability to work a rotating roster with a mix of day and evening shifts. You also have the availability to work alternating weekend shifts (both Saturday and Sunday).

**About this work area**As an IKEA Food Team Leader, your responsibilities will include, but are not limited to:

- Lead, develop and coach your team of co-workers to ensure they are given the necessary support, training and mentoring so they can provide an exceptional customer experience.
- Maintaining IKEA Quality and Food Safety Standards, producing and dating food according to specifications complying with HACCP standards and ensuring compliance training is kept up to date throughout the team as well as ensuring daily operational routines and actions are implemented.
- Ensure that both the Commercial and Operational areas of the Food department is efficiently maintained as well as clean, organised, attractive and inviting to provide a positive customer experience.
- Actively sell our IKEA Food products that customers love and find creative ways to merchandise and drive sales.
- Strong ability to support and lead change management within the department and the wider store.

As an IKEA Food Team Leader you are:

- 2+ years of leadership experience in the retail industry with a proven history of coaching teams and managing performances.
- Previous retail management experience at a big box retailer or multi-site experience.
- Strong emotional intelligence, communication skills, and the ability to influence and communicate effectively with customers and stakeholders.
- Passionate about understanding the customer journey, and how you and your team support in creating a positive shopping experience for our customers.
- Driven to thrive in a multi-faceted, fast paced environment where you are relentless about delivering the best outcomes for co-worker, customer, and business.
- Excellent organisational skills, with the ability to manage fluctuating workloads and conflicting priorities to achieve set KPIs.
- Ability to think creatively and bring fresh ideas to existing business practices with a focus on continuous improvement.

**We need people like you**At IKEA, work is so much more than a job. Come join us