State Operations Manager

7 days ago

Perth, Western Australia Sct Group Full time

Job Description:
Reporting to the State Manager, the position includes the following responsibilities: Champion a safety-first culture that prioritises injury prevention, WHS, and environmental compliance.
Set, monitor, and deliver against annual WHS performance targets including LTI, LTIFR, MTI, MTIFR, and incident management compliance.
Lead and develop a team that is customer centric and values the importance of exceptional internal and external customer service.
Identify and pursue opportunities for business growth with existing and potential customers.
Embed a disciplined, standards-based operational culture.
Promote continuous improvement and operational excellence through system compliance and innovation.
Continuously analyse and manage cost structures, including operations, labour, and contractor services.
Meet and exceed performance targets including LPT, CP$R, and other State KPIs.
Deliver weekly performance and financial reports with commentary to the State Manager and State Financial Controller.
Lead by example, embodying the organisation's values in all actions and decisions.
Drive employee accountability through clear position descriptions and annual performance reviews.
Foster strategic thinking, initiative, and behavioural excellence across the team.
Proactively identify and recruit high-calibre talent aligned to company values and goals.
Champion a performance-based employee reward and recognition program.
Desired Skills and Experience Qualifications, Certificates & Licences: Essential: Certificate IV or above in a relevant discipline.
Diploma-level (or higher) qualifications in Logistics, Management, or Business.
Accredited WHS and Dangerous Goods training.
Formal training in HR/IR legislation and practices.
Desirable: Knowledge of rail operations and the associated challenges of rostering around changing arrival and departure times Previous or current High Risk Forklift Licence.
Trained in Lean Management processes.
First Aid qualified (current or previous).
Formal First Aid – mental health training Professional Experience: 5+ years in a senior operational management role within Transport, Logistics, or Rail.
Demonstrated leadership of large, cross-functional teams across varied operational environments.
Proven P&L and/or cost centre management experience.
Practical experience in WHS committee leadership.
Strong track record of union engagement and EA negotiations.
Customer relationship and account management experience.
Experience in facilities, fleet (MHE), and supply chain management.
Skills & Knowledge: Outstanding leadership and interpersonal capabilities.
Deep understanding of WHS legislation, application, and monitoring.
Commercial acumen and strong financial literacy.
Strong data analysis and reporting skills, including proficiency in Excel.
Familiarity with SAP, transport management systems, and warehouse operations.
Knowledge of the Fair Work Act and industry-specific Awards/Agreements.
Experience with FMCG and retail logistics highly regarded.
Ability to design, implement and drive continuous improvement initiatives.
Personal Qualities: Authentic, ethical, and trustworthy leader.
Empathetic and approachable with strong emotional intelligence.
Team player with a collaborative mindset and willingness to support peers.
Confident communicator capable of influencing at all levels.
Highly proactive, solutions-focused, and strategic in outlook.
Passionate about professional development—for self and others.

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