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Operations Manager

2 weeks ago

Perth, Western Australia State Swim Pty Ltd Full time $60,000 - $80,000 per year

Operations Manager – Osborne Park & Secret Harbour

State Swim is seeking two energetic and driven Operations Managers, one for each of our high-paced locations in Osborne Park and Secret Harbour. These key leadership roles support the growth and development of both our people and the facilities at their respective sites.

As an Operations Manager, you will manage the full scope of site operations — from facilities and safety compliance to people leadership and customer engagement. You'll lead and inspire a passionate team of up to 60 staff to deliver the State Swim program, ensuring a seamless, high-quality experience for swimmers and their families. Your focus on operational excellence and staff development will be critical in maintaining our industry-leading customer service standards.

About you:

You're fun, energetic, and customer-focused, with a passion for the safety, wellbeing, and education of children. You enjoy being part of a supportive team dedicated to building a thriving community — and you're motivated by the opportunity to play a meaningful role in each individual's journey as they learn the lifelong skill of swimming.

You may have experience as an Operations Manager, Site Manager, or Store Manager in retail or hospitality. Familiarity with aquatic facilities is a bonus, but not essential if you are eager to learn in a fast-paced environment.

What we expect from you:

  • 4+ years of demonstrated management experience, ideally in an Operations or Site/Store Manager role
  • Proven ability to recruit, roster, and manage casual team members, including performance management
  • Commitment to delivering consistent, high-quality service in a safe, welcoming, and inclusive environment
  • Adaptability and accountability in managing operational procedures and site requirements
  • Strong organisational skills with the ability to prioritise and manage multiple tasks
  • Confident leadership with the ability to engage, develop, and motivate diverse teams
  • Availability to work one weekend shift per week and a willingness to teach both children and adults in the water
  • Proficiency in business systems such as rostering software, POS, CRM, and Microsoft Office Suite
  • A positive, inclusive, and energetic approach to team culture and workplace dynamics
  • Experience in the swimming or aquatic industry is highly desirable
  • Current swimming and/or teaching qualifications are highly regarded

What State Swim can offer you:

  • Full-time position
  • Career development
  • Competitive remuneration package dependant on experience
  • Driven and enthusiastic team environment
  • Mentorship from our network of internal & external business leaders
  • A rewarding and fulfilling career

Start your journey at State Swim today

Contact us at or on if you have any questions regarding the role.

Please note: Interviews may be conducted prior to the closing date of the advert, and only shortlisted candidates will be contacted.