Manager - Information Management

Cross River Rail Delivery Authority (CRRDA)...Your chance to work with the best
Cross River Rail will transform the way we travel to, from and through Brisbane in the future. It is a catalyst for wider rail transformation underway across the South East Queensland and it is already playing a key role in how we prepare for the 2032 Olympic and Paralympic Games.
Cross River Rail is a new 10.2km rail line including 5.9km of twin tunnels running under the Brisbane River and CBD, with four new underground stations at Boggo Road, Woolloongabba, Albert Street and Roma Street. The Cross River Rail Delivery Authority is also tasked with multiple supporting projects and activities, including accessibility rebuilds for eight surface stations, construction of three new stations on the Gold Coast, upgrades for stabling yards, track works and surface rail enhancements, and the introduction of a new world-class digital train signalling system.
This is a once-in-a-lifetime opportunity to contribute to region-shaping infrastructure projects and to be a part of something that will leave a lasting legacy for generations to come.
About the Role
As the Manager, Information Management, you will lead the strategic direction, governance and optimisation of enterprise-wide information and records systems across the Cross River Rail Delivery Authority and Sequence Alliance.
This senior role ensures information management practices meet legislative obligations while enabling digital transformation, accountability, and service delivery. You will provide expert leadership across platforms such as Content Manager (TRIM) and Microsoft 365, ensuring integration, functionality, and user adoption align with business needs. You will also collaborate with senior leadership to embed a culture of information integrity and continuous improvement.
This role is offered on a 2 Year Full time contract with possibility of extension.
**Key Responsibilities**:
Develop and maintain an enterprise-wide information and records management framework
Establish governance structures, policies, file plans, and security frameworks aligned with legislation
Provide expert strategic advice and reports to the Director, CIO, and Executive Management Team
Oversee TRIM system performance including upgrades, configuration, and continuous improvement
Lead classification, access controls, and optimisation within M365 for productivity and AI-readiness
Deliver training programs and governance to build capability across the organisation
Identify and implement digital solutions that automate and enhance information workflows
Cultivate partnerships across internal and external stakeholders to elevate system maturity
Champion the Authority's values and safety requirements in all work practices
**About You**:
**To be successful in this role, you will bring**:
Advanced knowledge of public sector information management frameworks and compliance
Expertise in designing governance structures, policies, and lifecycle controls
Proficiency in managing enterprise content systems (e.g., TRIM, M365)
Strong leadership and mentoring experience with the ability to influence senior stakeholders
High-level communication skills for reporting, training, and stakeholder engagement
Strong analytical and problem-solving skills, particularly in digital solutions
Understanding of privacy and records legislation and handling of sensitive information
Excellent time management and strategic alignment of work to organisational priorities
Why work with CRRDA?
On Cross River Rail you will not only work with the best but become your best. And as we enter a new phase of delivery, our project offers a rare career opportunity for top tier professionals to have played their part on something that is genuinely city shaping and transformative.
Our people are supported with flexible work options, career development through the Australian Institute of Management, salary packaging and access to world class employee assistance provider Telus Health.
At Cross River Rail we are an equal opportunity employer and strive to build balanced teams from all walks of life.
How To Apply