Mentor

**About MEGT**

At MEGT, we are a proud Australian not-for-profit that's helped over one million people kickstart amazing careers since 1982

Our purpose is to inspire individuals and empower businesses and communities to create life changing opportunities through lifelong learning and meaningful employment for all.

**The MEGT Difference**

We're proud to be certified as a Great Place to Work and understand the importance of work life balance. Here are some of our meaningful benefits to support you and your career at MEGT:

- Flexible working arrangements
- Fully maintained company car
- 14 weeks paid parental leave
- Know someone great? Refer them and earn a $500 MEGT My Benefits voucher
- Generous leave entitlements, including 3 paid Christmas close-down days
- Exclusive discounts on private health insurance (HCF, Bupa, Medibank)
- Corporate travel rates for personal use
- Option to buy or cash out annual leave
- Salary packaging available (non-PBI)
- Ongoing development with study support
- Employee Assistance Program (includes Nurse on Call)
- Retail and entertainment discounts
- Pro-rata long service leave after 7 years

**The Opportunity**

Based from our Ringwood Office, this is your opportunity to join our Apprentice Connect Provider division and work with Australia's largest single provider.

As a Mentor, you will provide practical, pastoral and motivational support to apprentices and trainees who may face personal or professional challenges, with the aim to improve apprentice retention and completion rates, through consistent, compassionate engagement. You'll also play a key role in maintaining strong relationships with employers, training providers (TAFEs/RTOs), government partners, and other community stakeholders.

This is a highly rewarding role for someone with strong interpersonal skills, a proactive mindset, and a genuine passion for helping others succeed.

Key responsibilities include:

- Manage a caseload of Apprentices within a local region
- Conduct regular check-ins with apprentices and employers (phone-based, virtual and in-person)
- Undertake risk assessments, identify barriers, and create case management plans to overcome barriers
- Identify and utilise external support services (e.g. mental health, housing, financial) to assist with addressing barriers
- Understand and ensure compliance with policies and procedures applicable to the program
- Maintain accurate and detailed records and documentation
- Maintain strong internal and external relationships
- Please note - this is a 12 month fixed-term contract role._

**About you**

You're empathetic, solutions-focused, and confident working independently. You have a natural ability to build rapport with diverse individuals and thrive in a role that blends administrative precision with people-first service. You also bring:

- Experience in community services, mentoring, youth work, social services, mental health, or a similar role
- The ability to engage with individuals from varied backgrounds, especially young people
- Sound judgement when identifying and responding to complex issues or risk factors
- Strong relationship-building skills with employers, apprentices, parents, and community stakeholders
- Excellent communication and organisational skills, including experience with CRMs and accurate data entry
- Confidence in working to KPIs and managing competing priorities
- A valid driver's licence and willingness to travel
- Qualifications in community services, social work, youth work, education, or similar will be highly regarded
- MEGT is committed to providing services that protect and keep children, young people and adults at risk free from harm as we have zero tolerance of racism, discrimination, harm, or abuse. The successful applicant will be required to undertake pre-employment checks which includes a National Police Check, State/Territory Working with Children Check, reference checks, verify your right to work in Australia and confirmation of qualifications._

**The MEGT Commitment**

At MEGT, people are at the heart of everything we do, and we believe that investing in our people drives our success.

Our values—United, Savvy, Trailblazers, and Thrive—guide our culture and the way we work.

We are an Equal Opportunity Employer and Child Safe Organisation, committed to a safe, inclusive, and diverse workplace. We encourage applicants of all backgrounds, including women, First Nations People, veterans, individuals with disability, and people from minority groups, to find their ME with MEGT. Learn more about our commitment here.

**How to Apply**

Ready to find your ME with MEGT?