Master Service Plan Officer

Business Unit:
**ND& I - Strategic Operations**
- Function:
**Network Devt, Assets & Maintenance (NDA&M)**
- Job Code:
**703272**

**Master Service Plan Officer**
- Shape and optimise V/Line's passenger and coach timetables, enhancing public transportation efficiency and reliability.
- Opportunity to learn and work with advanced planning tools and network with a diverse range of stakeholders.
- Training, Development and Career Development supported withing the organisation.

V/Line's purpose is to connect Victorians through safe, reliable, and accessible transport. We believe in giving all Victorians opportunities through travel and transport - connecting them to jobs, education, family and friends, services, tourism and trade.

V/Line is experiencing significant growth and we're delivering more services, more trains, cheaper fares, and huge projects. With more than 3700 weekly train and coach services, an expansive freight network and unprecedented rail investment, millions of Victorians depend on us to deliver. You could be one of our 2700 committed team members who are up to the challenge.
- About the role_

As the Master Service Plan Officer, you are integral to the success of V/Line's Network Development and Maintenance (NDAM) Group.

The Master Service Planning Officer is responsible for assisting in the development and management of the V/Line rail and coach passenger timetables, ensuring they meet passenger, operational, regulatory, and performance requirements. This role also involves coordinating fleet plans and supporting master freight scheduling on the V/Line network.
- Key Accountabilities include:_
- Developing Master Timetables:

- Research, plan, and develop master timetables for V/Line passenger services (rail and coach), incorporating feedback and meeting operational and regulatory requirements.
- Combine RailSys modelling outputs, DTP scope, and V/Line performance requirements to build operationally sound, passenger-focused rail timetables.
- Administering and Evaluating Timetables and Fleet Plans: Administer the master timetable and fleet plan and evaluate its operation using advanced analytical techniques.
- Supporting Timetable Changes: Provide input and support for the development and implementation of changes to the timetable and/or fleet plan.

**About you**
- Demonstrated alignment to V/Line's values of responsiveness, integrity, impartiality, accountability, respect, leadership and human rights.
- Experience in a rail planning environment, ideally in coach and bus planning.
- A Familiarity with rail fleet planning software and rail modelling and simulation software is advantageous.
- Analytical Skills - Capability in advanced data analytics using programming languages
- Attention to Detail - Demonstrated high levels of accuracy and precision.
- Interpersonal Skills - Strong communication, organisational, and problem-solving skills.
- In addition to free myki travel, we offer:_
- Community impact - Make a genuine difference. Work in a role that connects Victorians, every day._
- Huge potential - We're transforming, and you can too. Be a change maker, recognised for your contribution and creativity._
- Dynamic environment - V/Line operates in a constantly changing space. Join a fast-paced and exciting organisation._
- Collaborative team - You'll be part of a broader supportive team. Surround yourself with talented, passionate peers._
- Flexible working - We support flexible working. Work in a way that supports you to thrive in your role._

**How to Apply**

The recruitment and selection process may include aptitude assessments, behavioural and/or technical interviews and employment references.

Successful applicants will be required to undergo pre-employment screening including, probity (police) checks, medical assessment, and Australian entitlement to work. Employees of V/Line are required to maintain a valid Working with Children Check Victoria (Employee) for the duration of employment.

V/Line is an equal-opportunity employer. We are committed to providing an environment of mutual respect and we welcome applicants from any background. We value diversity and are continuously working towards creating a flexible and inclusive environment that is representative of the Victorian community.