Quality And Education Manager- Aged Care- Toowoomba

4 days ago

Toowoomba, Queensland, Australia Healthcare Australia Full time

$130K +Super
- Monday - Friday
- Full time

**About Us**

Healthcare Australia is Australia's largest nursing recruitment agency and therefore we are able to offer you the best opportunities across Australia. We specialise in the sourcing and placement of health professionals in permanent roles in all the major cities across Australia.

**About the company**
Our client is a long-established aged care provider and now one of Australia's largest residential aged care providers and dementia care specialists. Right now, they are seeking like-minded people to help them rise to the challenges of enriching the lives of our society's most vulnerable.

**About the role**
As a Quality Education Manager, you will lead the home in relation to quality care and services, ensuring quality governance, compliance and the competency of team members is delivered to achieve the requirements of the Aged Care Quality Standards. You will assist in identifying improvement opportunities as well as hands-on support in remediating gaps and coaching the Care Home leadership team for sustainability.

**Key responsibilities include**:

- Provide quality focused leadership and coaching
- Provide guidance about documentation/recording to ensure care and services provided meets expected outcomes
- Develop team members knowledge and understanding of expectations of practice within the framework of the Aged Care Quality Standards and their scope of practice
- Identify areas of employees' skills/knowledge that require further learning/competency development and create a plan to achieve this
- Ensure care home and team members are prepared through preparedness activities, and maintain currency of the Commission Entry Questions.
- Maintain the Care Home's Plan for Continuous Improvement (PCI) in collaboration with the leadership team Meet monthly or more frequently with the GM and CCMs to review and track the progress of PCI items.
- Complete month-end Quality Indicator Report, including analysing data, discussing and articulating insights with CCMs and GMs, and ensuring improvements are transferred to the PCI and implemented.
- Responsible for ensuring Government NQIP (National Quality Indicator) program data is submitted in line with Bupa timeframes, and analysed, with any improvements documented and actioned
- Coordinates the completion of all monthly Care Home Audits within the Operations Essential audit program.
- Management and delivery of the highest quality clinical care of Residents person-centred care for residents, including assessment, planning, implementation, and evaluation
- Maintain accurate records and documentation consistent with policy, legislation, and privacy requirements

**To be successful in the role you will have**:

- Demonstrated experience in a similar role
- Bachelor of Nursing
- Current AHPRA registration
- National Police and NDIS clearances
- Flu vaccination and Covid vaccinations
- 3 years of Management and Aged Care experience

***
- Designated consultant to support you through the recruitment process
- Preparation advice regarding resume, cover letter and interview success
- Additional job options and opportunities if unsuccessful
- Exceptional service and quick progression through recruitment process
- Feedback requested and provided at all stages
- Continued communication and support after employment has commenced

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