Customer Service Assistant

4 days ago

Melbourne, Victoria, Australia Online Food Co. Full time

**Customer Service Assistant - Meal Delivery Company (Aged Care Support)**:

- Location: Clayton South_
- Hours: Monday to Friday, 10am - 5pm_
- Start Date: As soon as possible_

**About Us**
We're a growing meal delivery company specialising in fresh, nutritious meals tailored for seniors and NDIS clients across Melbourne. With a strong focus on care, quality, and connection, we proudly support independent living by ensuring our customers receive the meals they love - delivered with reliability and a personal touch.

**About the Role**
We're looking for a friendly and empathetic Customer Service Assistant to join our team and be the first point of contact for our aged care customers. You'll be responsible for managing customer inquiries, taking orders, resolving delivery issues, and providing day-to-day support to ensure our clients have a positive experience every time.

This is an ideal role for someone who enjoys meaningful interactions, is patient, and understands the needs of older adults.

**Key Responsibilities**
- Assist customers with placing, modifying, or cancelling orders
- Provide support for delivery-related queries or issues
- Build relationships with regular customers through friendly, consistent service
- Liaise with our kitchen and logistics teams to ensure smooth order fulfilment
- Maintain accurate records in our customer management system

**About You**
- Previous experience in customer service, ideally in a healthcare, aged care or hospitality setting
- Excellent communication skills - warm, clear, and patient
- Strong attention to detail and organisational skills
- Confident using basic computer systems and customer service software
- A team player with a genuine interest in helping others

**What We Offer**
- A supportive and purpose-driven work environment
- The chance to make a real difference in the lives of older Australians
- Stable weekday hours with no weekend work
- Staff discounts on meals

**How to Apply**
If you're someone who thrives in a people-focused role and wants to be part of a company that cares, we'd love to hear from you

**Job Type**: Casual

Pay: $30.00 - $32.00 per hour

Expected hours: 35 per week

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- Night shift

Work Location: In person

  • Payroll And Customer Service Administrator

    4 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationVIC - Melbourne - 655 Collins St- Job Description SummaryPlatform to excel your career in Payroll in an ASX-listed company.- About the RoleWe are looking for Payroll and Customer Service Administrator to join our Transaction Services team of Service Stream. You will be a key team member support the running and delivery of the payment of...

  • Customer Service Agent

    4 days ago

    Melbourne, Victoria, Australia Service Stream Full time

    Primary LocationClayton, VICJob Description SummaryTo contribute to the efficiency, profitability, and growth of Service Stream by performing a variety of customer facing and administrative functions to support existing Victorian metropolitan water meter exchange contacts, whilst adhering to relevant statutory legislation and Service Streams Policies and...

  • Customer Service Assistant

    3 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Full time $40,000 - $60,000

    Job Role: Customer Service Assistant This is a fantastic opportunity to join our team as a customer service assistant. As a key member of our bakery staff, you will play a vital role in ensuring that every customer has a positive experience.

  • Customer Service Assistant

    4 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time

    Help Customers Succeed\The Reject Shop operates as a renowned Australian discount retailer with over 35 years of experience.\Are you passionate about assisting customers and working in a fun environment? This role is perfect for someone who enjoys helping others.\As an integral part of our dynamic team, you will be responsible for providing exceptional...

  • Customer Service Assistant

    3 days ago

    Melbourne, Victoria, Australia beBeeCustomerService Part time $45,000 - $65,000

    Customer Service AssistantThe ideal candidate will possess excellent interpersonal skills, with the ability to work well in a fast-paced environment. The role involves assisting customers with food and beverage orders, maintaining a clean and safe working space, and adhering to health and safety protocols.Key Responsibilities:Assist customers with food and...

  • Customer Service Assistant

    4 days ago

    Melbourne, Victoria, Australia beBeeCustomer Full time $35,000 - $55,000

    Customer Service Assistant">As a Customer Service Assistant, you will be responsible for providing exceptional customer service to our valued customers in a fast-paced retail environment.">Key Responsibilities:">">Provide excellent customer service and ensure that all customers receive a positive experience when interacting with the store.">Assist customers...

  • Customer Service Assistant

    4 days ago

    Melbourne, Victoria, Australia Sindhiz Group Pty Ltd Full time

    Job Title - Customer Service AssistantCompany - Sindhiz Management Pty LtdLocation -TSG Cooma**Job Description**:- **We are looking for our next Retail superstar.**_Our Store TSG Cooma are looking for motivated Customer Service Assistants to join their team. At Sindhiz Management Pty Ltd, our Stores are growing and we need YOUWe operate TSG & Cignall Retail...

  • Customer Service Assistant

    3 days ago

    Melbourne, Victoria, Australia beBeeHospitality Full time $48,603 - $85,506

    Customer Service AssistantJob SummaryWe are seeking a friendly and warm individual to join our hospitality team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering exceptional customer service in a fast-paced restaurant environment.Key ResponsibilitiesProvide a high level of customer service to guests in the...

  • Customer Service Assistant

    4 days ago

    Melbourne, Victoria, Australia Online Food Co. Full time

    **Customer Service Assistant - Meal Delivery Company (Aged Care Support)**:- Location: Clayton South_- Hours: Monday, Tuesday and Wednesday, 10am - 5pm_- Start Date: As soon as possible_**About Us**We're a growing meal delivery company specialising in fresh, nutritious meals tailored for seniors and NDIS clients across Melbourne. With a strong focus on care,...

  • Customer Service Specialist

    3 days ago

    Melbourne, Victoria, Australia Csc (Corporation Service Company) Full time

    As a Customer Service Specialist you will be responsible for working with taking and fulfilling orders, as well as managing a portfolio of domain names. Additionally, you will be working with various Product Managers with different duties. This role would suit someone who is internet savvy and seeking a career working with cutting edge technology and global...