Operations & Rostering Officer

5 days ago

Sydney, New South Wales, Australia Kelsian Group Full time

Be at the heart of the action on Sydney Harbour—drive smooth sailing behind the scenes as our new Operations & Rostering Officer.
About the RoleAs our Operations & Rostering Officer, you'll be at the core of keeping Sydney Harbour's most iconic fleet moving.
This role is all about ensuring our vessels are safely and efficiently crewed, with around 80% of your focus on workforce rostering and the remainder supporting marine operations.
A day in the life of our Operations & Rostering Officer could be:Prepare and manage crew rosters across a 7-day operation in Deputy.Liaise with crew to fill shifts and manage last-minute changes such as unavailability or sick leave.Ensure rosters comply with enterprise agreements, fatigue management guidelines, and safe manning requirements.Work closely with Charter Sales and Scheduled Cruise teams to confirm vessel crewing for all departures.Maintain up-to-date records of crew availability, qualifications, and shift compliance.Provide administrative support to the Marine Operations team as required.Assist with continuous improvement of rostering and scheduling processes.About YouYou're an organised and proactive problem-solver who thrives in a fast-paced, ever-changing environment.
With strong attention to detail and a natural ability to juggle multiple priorities, you enjoy bringing order to operating schedules and working collaboratively with a diverse team.
Clear communication is one of your strengths—you're confident liaising with people at all levels and pride yourself on being approachable and solutions-focused.
While rostering or marine industry experience is an advantage, what matters most is your adaptability, enthusiasm to learn, and commitment to keeping operations running smoothly.
How to ApplyClick APPLY and fill in as much information as you can in the track record section of the application, paying close attention to each question.
We are requesting your resume for this position.
Applications close by 5pm Tuesday 30th September 2025.
About UsSeaLink Sydney Harbour operates a fleet of commercial vessels on Sydney Harbour.
Our brands include Captain Cook Cruises, The Jackson and the Starship Group.
SeaLink Sydney Harbour is part of SeaLink Marine & Tourism which is one of Australia's largest marine and tourism businesses with operations across six states and territories, connecting our customers to many of Australia's most beautiful island destinations and brilliant experiences.
With globally recognised brands such as SeaLink, Captain Cook Cruises and Kingfisher Bay Resort we are a team who go beyond what others will do and are invested in supporting the communities and customers we serve.
SeaLink Marine & Tourism is part of the Kelsian Group - Australia's largest integrated multi-modal transport provider and tourism operator, with established bus operations in Australia, the USA, Singapore, London and the Channel Islands.
Kelsian provides essential journeys for our customers by delivering safe and intelligent transport solutions designed to improve the sustainability and liveability of the communities we serve.
We aim to provide meaningful and sustainable employment opportunities that are free from barriers, support and celebrate the diverse talents of our team members, improve awareness of the value of diversity and inclusion across our organisation, and enable our leaders to champion diversity and inclusion.
We welcome and encourage applications from Aboriginal and Torres Strait Islanders, LGBTQIA+, people with disability and people from diverse cultural backgrounds.

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