Sales Officer

5 days ago

Melbourne, Victoria, Australia Etihad Airways Full time

Synopsis
It's an exciting time to work for Etihad Airways; we've grown from a national carrier to a global aviation group, transforming the industry through creativity and innovation with a clear drive to optimize commercial value whilst delivering exceptional products and services to our guests. Reporting to Cargo Country Manager, you will be responsible to achieve profitable sales revenue to an agreed target for a sales territory and/or portfolio of clients. Promote the Etihad brand, products and services through the primary distribution channels available. Negotiate & account manage commercial agreements with local accounts.
Accountabilities

**Responsibilities**
- Achieve the set revenue, yield and volume targets.
- Establish, develop and maintain business relationships with assigned current customer and prospective customers to generate revenue for the organisation.
- Communicate and meet regularly with relevant accounts to inform about new products and promotions to increase sales to reach the expected sales targets
- Research, gather and analyse data to define bestselling approach to increase market share.
- Complete, submit and agree weekly call plan of sales activity
- Complete and execute individual account development plans for top 20% of agents
- Ensure territory activity is within agreed cost of sale targets
- All sales activity to be recorded in Salesforce data base
- Sales calls to focus on top 20% of agents
- Appropriate steps to be taken in consultation with Area manager and Pricing department to ensure competitive pricing
- Independently work on day-to-day affairs of the station as per guidelines set by Area manager
- Ensures station targets as well as individual targets achieved
- All other responsibilities entrusted by Area manager during his/her absence
Education & Experience

**Requirements**:

- Educated to degree level or equivalent
- 5 years sales experience in Airline (Cargo) or travel industry
- Experience in SalesForce preferred

**Training and Knowledge**:

- Negotiation and Sales techniques
- Presentation skills
- Account Development Planning
- Good written and oral English language skills
- Ability to work under pressure and to short lead times.
- Self-starter with strong planning, presentation, administration, communication, and interpersonal skills.

**About Etihad Airways**
- Etihad Airways, the national airline of the UAE, was formed in 2003 and quickly went on to become one of the world's leading airlines. From its home in Abu Dhabi, Etihad flies to passenger and cargo destinations in the Middle East, Africa, Europe, Asia, Australia and North America. Together with Etihad's codeshare partners, Etihad's network offers access to hundreds of international destinations. In recent years, Etihad has received numerous awards for its superior service and products, cargo offering, loyalty programme and more. Etihad is recognised as one of the world's leading airlines in response to COVID-19 and was the first airline in the world to fully vaccinate its crew on board.- Etihad sees tackling the climate crisis as the most important issue of our time, and through strategic partnerships with major global aviation brands and OEMs, Etihad is relentless in its pursuit of industry decarbonisation.

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