Customer Success Manager, Apac

2 weeks ago

Sydney, New South Wales, Australia Sevenrooms Full time

Join to apply for the Customer Success Manager, APAC role at SevenRooms Join to apply for the Customer Success Manager, APAC role at SevenRooms The Team & RoleThe SevenRooms team is growing in 2025 and we are looking for a Customer Success Manager to help secure the long-term success of our customers.
You will provide support throughout their entire life cycle including deployment, training, and adoption.
This role is essential in the success of ensuring that our clients are provided with a world-class experience and opportunities to further develop their business.
The Team & RoleThe SevenRooms team is growing in 2025 and we are looking for a Customer Success Manager to help secure the long-term success of our customers.
You will provide support throughout their entire life cycle including deployment, training, and adoption.
This role is essential in the success of ensuring that our clients are provided with a world-class experience and opportunities to further develop their business.The SevenRooms CS Team is the heartbeat of our customers.
We are a diverse, global team working to help our customers meet their business goals through creative problem-solving, data and deep product knowledge, always with a customer centric approach.
Our team is a group of empathetic relationship builders, curious minds, doers, thinkers, strategisers, and friendly humans.
The passion we have for the SevenRooms mission makes it easy to be obsessed with our customers.
This role will report to our Manager of Customer Success, APAC.Following the recent acquisition of SevenRooms by DoorDash, we maintain a unified hiring process—please inform your recruiter if you've applied to either company previously to avoid duplicate applications.What You'll DoCustomer Success Management: Manage your book of business ensuring strong customer health, adoption to achieve gross-and-net retention revenue targets, and identify upsell opportunities to pass to our

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