Customer Banking Specialist

6 days ago


Cobar New South Wales, Australia Commonwealth Bank Full time $60,000 - $80,000 per year
  • Full time
  • Monday, Tuesday and Thursday 8:45am-5:00pm
  • Wednesday and Friday 8:30am-5:00pm

You will be joining one of our Multi-Channel Branches
As a part of the team at one of our Multi-Channel Branch at
Cobar
, you will utilise a customer centric approach to interact, resolve customer enquires/complaints in person, via telephone or digitally (in a contact centre environment)

  • Between 9:30-1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions.
  • After 1pm: We assist our customers with their everyday banking needs and complaints via telephone or other digital channels in a contact centre environment.

More specifically, you will:

  • Assist customers with general banking transactions, answering questions and queries
  • Build a personal connection with customers through meaningful conversations face to face and through our direct channels
  • Work with customers to use our in-branch technology and digital banking options
  • Complete Financial Health Checks to assess customers' financial needs
  • Process applications for personal loans, credit cards and associated products
  • Use tools to capture customer feedback and take action to correct any service breaks to drive improvement
  • Be provided with continuous training and development to support your career aspirations

We're interested in hearing from people who have:

  • A passion for delivering outstanding customer service with every interaction
  • The ability to have great conversations and confidence to ask challenging questions
  • Problem solving attitude and curiosity in finding the right solutions
  • An open approach to learning new things and goal oriented
  • An ability to work collaboratively as a team to deliver a seamless customer experience
  • Open to learning new things, including being proficient with technology, whether it's for your own development or to assist customers
  • A master of multi-tasking and a strong team player

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

We're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on

Advertising End Date: 12/10/2025



  • Lismore, New South Wales, Australia Commonwealth Bank - Retail Banking Services Full time

    Thorough training program to kickstart your banking careerAccess to extensive employee benefits & discountsBe part of a collaborative and high-performing culturePlease note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster: Monday to Friday 9.30am - 4pm Do work that matters As the public...


  • South West Coast VIC, Australia Commonwealth Bank - Retail Banking Services Full time $60,000 - $80,000 per year

    Please note that rosters are predetermined. Before applying, please ensure you are available to cover the following roster: Roster (part time) - 20 hours per week Monday 9.15am - 1.15pm Tuesday 9.15am - 1.15pm Wednesday 9.15am - 1.15pm Thursday 9.15am - 1.15pm Friday 9.15am - 1.15pm Do work that matters As the public face of CommBank, the Retail...


  • Caboolture South, Queensland, Australia Commonwealth Bank - Retail Banking Services Full time $60,000 - $90,000 per year

    Part Time Roster (20 hours per week): Monday to Friday : 9.30am - 1.30pmTravel will be required for this role to support multiple branch's in the areaDo work that matters As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been...

  • Banking Consultant

    1 week ago


    Narrabri, New South Wales, Australia ANZ Banking group Full time

    Company description: ANZ Banking Group LimitedJob description: About UsBuild a rewarding career in an innovative, fast paced and collaborative environmentAre you someone who has the desire and ability to move up a career path to Lending? Join usUse your passion and curiosity for people, and put them at the centre of everything you doAt ANZ, we're shaping a...


  • South West, Australia Commonwealth Bank of Australia Full time $60,000 - $90,000 per year

    Please note t hat rosters are predetermined. Before applying, please ensure you are available to cover the following roster :Roster (part time) - 20 hours per weekMonday 9.15am - 1.15pmTuesday 9.15am - 1.15pmWednesday 9.15am - 1.15pmThursday 9.15am - 1.15pmFriday 9.15am - 1.15pmDo work that mattersAs the public face of CommBank, the Retail Banking Services...


  • Hamilton, New South Wales, Australia St Bank Full time

    Job DescriptionWhat's the role?As aCustomer Service Specialistwith St George, you will proactively engage with customers in-person and over the phone to uncover their financial needs, utilising your expert product knowledge to assist them in achieving their financial goals. You will refer customers to our specialist banking teams such as Home Loans and...


  • Albury, New South Wales, Australia Hume Bank Full time $57,600 - $60,800 per year

    About the role As a Customer Experience Specialist, you'll play a key role in helping our customers achieve their financial goals. You'll provide tailored support by understanding their needs and connecting them with the right products and services here at Hume Bank. This position is the perfect opportunity for you to deliver exceptional customer...


  • Mascot, New South Wales, Australia Hays | Contact Centres Full time $60,000 - $65,000 per year

    Your new company Join a Purpose-Driven Bank in Mascot. Are you passionate about helping people and making a difference? Become part of a values-led organisation that puts customers first and supports ethical banking practices. Your new roleAs the first point of contact for our customers, you'll deliver outstanding service and support across a range of...


  • South West QLD, Australia Commonwealth Bank of Australia Full time $60,000 - $90,000 per year

    Thorough training program to kickstart your banking careerAccess to extensive employee benefits & discountsBe part of a collaborative and high-performing culturePlease note this is a 12month fixed term contract offering Monday to Friday 8:30am to 1:30pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a...


  • South Perth, Australia Commonwealth Bank Full time $60,000 - $80,000 per year

    You're a passionate customer service professionalWe are enhancing the financial wellbeing for our customersTogether we're delivering outstanding customer experiencesYou will be joining one of our Multi Channel BranchesPart time - 20hr per week permanent roster; 9.15am -1:15pm Monday to FridayWhat is a Multi Channel Branch?Between 9:30-1pm: Our Retail Branch...