Payments and Integrity Manager

Join the change. Electrify your future

We've been proudly Aussie since 1837, always finding new ways to innovate in energy and essential services. Now, we're moving towards a sustainable future through electrification and investing in renewable energy—and we'd like you to join us. Whether you're on-site, in the office, or somewhere in between, you'll find opportunities to grow your career here. You'll work with a team that's passionate about powering Australian lives, in a culture that values inclusivity, respect, and learning. Help us create a cleaner energy future, and we'll back you every step of the way as you build your career.

Join the change. Electrify your future.

About the role

Payments & Integrity Manager

Are you a strategic leader with deep expertise in credit management and operational excellence? Join our Credit & Affordability team and play a pivotal role in managing cash flow, optimizing processes, and mitigating risk to support business growth and sustainability.

Reporting to the Head of Credit & Affordability, you'll lead the end-to-end accounts receivable function, drive fraud prevention strategies, and ensure financial accuracy across the business. This role is key to delivering operational excellence and improving customer experience.

What You'll Do

• Lead and manage accounts receivable operations, ensuring accurate payment allocation and reconciliation.
• Develop and execute credit strategy, partnering with stakeholders to deliver improvements.
• Monitor debtor aging, identify risks, and implement recovery strategies.
• Detect and manage fraud through robust controls and collaboration with audit, compliance, and legal teams.
• Drive continuous improvement to reduce DSO and strengthen internal controls.
• Ensure compliance with regulatory obligations, including unclaimed monies processes.
• Build and maintain a high-performing team through leadership, coaching, and recruitment.

What We're Looking For

• Proven experience within similar or like for like role, with management experience in credit or accounts receivable.
• Strong strategic thinking and operational expertise.
• Proven ability to influence stakeholders and deliver outcomes.
• Experience in fraud prevention, compliance, and risk management.
• Background in energy or related industries preferred.
• Familiarity with Agile methodology and Lean/Six Sigma process improvement.

What's in it for you?

At AGL, we're committed to supporting our people with benefits that make a real difference:

• Flexibility that works for you – enjoy hybrid working options.
• Exclusive discounts on energy, telco, and solar plans.
• Recognition that matters – participate in our Energise reward and recognition program.
• Generous leave benefits – including 20 weeks paid parental leave for primary carers and an extra week of recharge leave each year.
• Be part of something bigger – play an active role in our diversity and inclusion initiatives.

Benefits may vary by role and location and are subject to change over time

Why Join Us?

You'll be part of a dynamic team committed to financial integrity, risk mitigation, and continuous improvement—helping shape the future of our credit and affordability function.

Apply now and join the change.

Inclusion at AGL

At AGL, we value diversity and welcome applicants from various backgrounds, including Aboriginal and/or Torres Strait Islander peoples, individuals with disabilities, culturally diverse individuals, and members of the LGBTQ+ community. AGL is dedicated to maintaining a diverse workforce and encourages applicants to share their lived experiences.

We offer reasonable adjustments throughout the recruitment process and respect the privacy of those who choose not to disclose. To learn more visit:

AGL is proud to be a WORK180 Endorsed Employer for All Women.

Our pre-employment screening process includes a Nationally Coordinated Criminal History Check and a medical assessment if necessary.

The information provided as part of your application to AGL will be managed in accordance with the

AGL Privacy Policy

.

AGL does not accept agency submissions unless approval has been granted by a member of the Talent Acquisition team. Candidates submitted by an agency without approval will not be considered by AGL.

Location

Docklands VIC 3008

Job Family Group

Credit