Special Assistant

5 days ago

Melbourne, Victoria, Australia Private Advertiser Full time $90,000 - $120,000 per year

Job Overview

To lead strategic initiatives that shape the hotel's growth and operational excellence. Reporting to the Vice President of Operations, the role drives cross-departmental projects, streamlines processes, and ensures effective collaboration between stakeholders. It involves direct involvement in executive decision-making and offers hands-on exposure to all areas of hotel leadership.

Responsibilities

1) Strategic Project Leadership & Revenue Growth

  • Lead and support strategic projects to enhance operational performance and identify new revenue streams.
  • Develop and implement tailored sales and revenue strategies to drive commercial growth in the local market.
  • Support ad hoc initiatives and confidential assignments as directed by the VP of Operations.

2) Project Management & Execution

  • Coordinate timelines, resources, and deliverables for strategic and operational projects.
  • Conduct data-driven research and benchmarking to inform executive decisions.
  • Align project outcomes with overall business objectives.

3) Research, Analysis & Benchmarking

  • Evaluate existing operational practices and performance metrics.
  • Implement initiatives to optimise efficiency and quality of service.
  • Partner with Heads of Department to drive continuous improvement

4) Leadership & Cross-Functional Collaboration

  • Collaborate with internal departments and external partners to ensure smooth project execution.
  • Assume leadership of hotel operations in the General Manager's absence.

5) Sales, Revenue & Confidential Assignments

  • Develop and implement tailored sales and revenue strategies to drive commercial growth.
  • Support ad hoc initiatives and confidential assignments as directed by the VP of Operations.
  • Other duties, tasks and projects as assigned

Requirements

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field (Master's degree preferred).
  • Certifications in Revenue Management are advantageous.
  • Additional training in Leadership, Operations, or Strategic Management will be a plus.
  • 7+ years of experience in the hospitality industry, preferably in upscale or luxury hotels.
  • Proven track record of leading strategic projects and driving measurable business growth.

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