Female Support Worker – Complex Mental Health

10 hours ago

Mermaid Waters QLD, Australia Heart Led Support Full time $43,520 - $71,680 per year

Heart-led Sisters | Gold Coast, QLD

Part-Time / Casual | SCHADS Award Pay Level (negotiable based on experience)

About the Role

Heart-led Sisters is currently seeking an experienced and emotionally intelligent female support worker to join a growing team of compassionate professionals supporting two female participants with complex mental health needs and high physical support requirements. This is a specialist support role that involves sleepover shifts and rotating 24-hour care, based on the Gold Coast.

We are looking to build a small, highly skilled team around these two participants. This is not your average support role - it requires emotional resilience, teamwork, and a strong foundation in person-centred care.

Who We're Looking For

You'll be someone who:

  • Has hands-on experience supporting individuals with psychosocial disabilities, trauma backgrounds, or complex behaviours of concern
  • Is confident with manual handling, personal care, hoisting, and can maintain dignity and safety during these routines
  • Brings a calm, grounded energy into the home and is able to hold space during emotionally heightened situations
  • Is reliable, punctual, and committed to long-term continuity of care
  • Is willing and able to complete sleepover shifts and potentially rotate through day, evening, and weekend hours as needed

Essential Requirements

  • Experience in:

Manual Handling

Hoisting

Mental Health / Trauma-Informed Support

Personal Care

  • NDIS Worker Screening Check
  • Current First Aid & CPR
  • Blue Card (Working with Children)
  • Cert III or IV in Individual Support, Disability, Community Services or similar (or significant lived/work experience)
  • Valid Australian Driver Licence + Reliable Transport

What We Offer

  • Award-aligned pay based on the SCHADS Award, negotiated depending on your level of experience and capability
  • Supportive and transparent communication with your team leader
  • Opportunity to be part of a tight-knit specialist support team built around mutual trust, growth and client stability
  • Access to wellness-focused events, reflective supervision and ongoing upskilling if desired

About Heart-led Sisters

At Heart-led Sisters, we do things differently. We exist to deliver purpose-driven, relational disability support to people navigating psychosocial disability and complex life experiences. Our values are based on real connection, recovery-oriented practice and building teams that walk alongside participants - not ahead or behind.

Apply Now

If you're a calm, capable and kind female support worker ready to work with a values-driven provider and be part of something meaningful - we'd love to hear from you.

Job Types: Part-time, Permanent, Casual

Pay: $34.00 – $69.00 per hour

Expected hours: 10 – 38 per week

Benefits:

  • Professional development assistance

Experience:

  • High Behaviour Support : 1 year (Required)

Work Authorisation:

  • Australia (Preferred)

Work Location: In person

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