Research Advisor

22 hours ago

Geelong, Victoria, Australia WorkSafe Victoria Full time $120,000 - $150,000 per year

WorkSafe is Victoria's workplace health and safety regulator. We are also the workplace injury insurer. Our job is to reduce workplace harm and improve outcomes for injured workers. This is our promise to the Victorian community and the reason we exist.

Research Advisor - Voice of Customer

  • $120,908 per annum + 12% superannuation
  • Full time, ongoing opportunity
  • Wadawurrung /Geelong based role (hybrid working model)

About the opportunity

Are you passionate about understanding the needs and experiences of customers? Do you enjoy conducting research and generating valuable insights? We have an exciting opportunity for a Research Advisor- Voice of Customer (VoC) professional to join the Strategy & Research division here at WorkSafe in this ongoing opportunity

As the Research Advisor - Voice of Customer (VoC), you'll provide authoritative research advice, develop best-practice surveys, and deliver high-quality insights that improve customer experience across WorkSafe. Acting as the organisation's subject matter expert in survey design and Voice of Customer methodologies, you'll work closely with senior stakeholders, guiding evidence-based decision-making.

Key accountabilities will include:

  • Responsible for the continuous operation and day to day management of the CheckPoint platform with an annual reach of 30,000 Victorians and 21,000 clients, ensuring efficient and effective delivery of the feedback program, analysis and reporting.
  • Lead the governance for the real-time CheckPoint feedback platform including managing the ongoing performance and relationship with the platform vendor.
  • Create, refine and design of WorkSafe's external surveys, ensuring adherence to best practice standards and develop reporting for the purposes of business performance reporting.
  • Engage with and manage external stakeholders tasked with the delivery of procured research, per the WorkSafe Register of Research Providers (WRRP).
  • Coach and train internal stakeholders on survey development, data interpretation, and the value of the VoC platform.

Please ensure you review the Position Description here for additional information on accountabilities for this role.

About you

You're an experienced research professional who thrives on turning data into meaningful insights. You combine strong analytical capability with the communication skills to influence senior stakeholders and drive organisational improvement.

You'll also bring:

  • Proven experience in qualitative, quantitative and evaluative research, ideally in government, health, or similar sectors.
  • Demonstrated expertise in survey design and development.
  • Advanced skills in Power BI, Excel, and data storytelling.
  • Experience managing real-time feedback platforms, vendor relationships and research/VoC projects.
  • Strong presentation, facilitation, and stakeholder engagement skills.
  • The ability to translate complex data into actionable insights and practical recommendations.

Working with us

At WorkSafe, our goal is for every employee to feel connected, safe, and valued within their team, for teams to feel appreciated in the workplace, and for WorkSafe to be respected in the community.

We believe that a diverse workforce is essential for delivering the best outcomes for the Victorian community. We strongly encourage applications from all individuals, including First Nations people, people with disabilities, those from diverse cultural and linguistic backgrounds, and individuals of all sexualities and genders.

What's next?

Applications close 11:00pm, Friday 14th November 2025. Click the link to apply, and join us in making a difference to Victorian lives.

Only applications submitted via the WorkSafe Careers website will be considered.

Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process.

Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency.

Due to the volume of applications received, individualised feedback will only be provided to candidates who progress to interview stage.

For further enquiries please contact TA Specialist, Nadia Cardozo via email -

  • Pedagogy and Practice Advisor

    6 days ago

    Geelong, Victoria, Australia Early Learning Victoria Full time $130,673 - $150,833 per year

    About Early Learning VictoriaThe Victorian Government is establishing 50 government-owned and operated early learning centres by 2032 as part of the Best Start, Best Life reforms. The centres will offer childcare, Three and Four-Year-Old Kindergarten and Pre-Prep. The centres will provide high-quality, accessible and inclusive early childhood education and...

  • Safety & Security Advisor

    2 weeks ago

    Geelong, Victoria, Australia Victorian Convention and Event Trust Full time $90,000 - $120,000 per year

    Security & Safety AdvisorNyaal Banyul Geelong Convention and Event CentreWe are looking for aSafety &Security Advisorto achieve and maintain high standards of occupational health, safety and security across Nyaal Banyul, Geelong Convention and Event Centre. This position will play an important role in supporting event and organisational security planning,...

  • Safety Advisor

    1 week ago

    Geelong, Victoria, Australia Nyaal Banyul Geelong Convention and Event Centre Full time $90,000 - $120,000 per year

    As we build our new venue, we are looking for an experiencedSafety Advisorto take responsibility for achieving and maintaining high standards of occupational health and safety (OHS) across Nyaal Banyul, the Geelong Convention and Event Centre, part of the Victorian Convention and Event Trust (VCET).This role plays a vital part in providing a safe and...

  • Policy & Legislation Officer

    20 hours ago

    Geelong, Victoria, Australia WorkSafe Victoria Full time $80,000 - $120,000 per year

    WorkSafe is Victoria's workplace health and safety regulator. We are also the workplace injury insurer. Our job is to reduce workplace harm and improve outcomes for injured workers. This is our promise to the Victorian community and the reason we exist.Policy & Legislation Officer$109,901 per annum + 12% superannuationFull time, fixed term opportunity to 1...

  • Legal Counsel

    1 week ago

    Geelong, Victoria, Australia City of Greater Geelong Full time $122,040 per year

    Legal CounselJob no: 499985Work type: Permanent Full TimeClassification: Band 8 - Commencing at $122,040 paCategories: Governance & LegalAbout the roleIn these roles, you will be responsible for the provision of high-quality, client-focused legal services to all areas of Council, with one role having a specific focus on corporate compliance and the other on...

  • Legal Counsel, Corporate

    4 days ago

    Geelong, Victoria, Australia City of Greater Geelong Full time $80,000 - $140,000 per year

    Legal Counsel, Corporate & ComplianceJob no: 499986Work type: Permanent Full TimeClassification: Band 8 - Commencing at $122,040 paCategories: Governance & LegalAbout the roleYou'll be working alongside the Lead Legal Counsels and the Chief Compliance & Integrity Officer, to tackle issues across Council. In this role, you'll bring a fresh, practical approach...

  • Executive General Manger Performance Risk and Strategy

    2 weeks ago

    Geelong, Victoria, Australia Davidson Full time $104,000 - $130,878 per year

    Full time, 3-year executive contractGeelong office location, with flexible hybrid workingAttractive executive remuneration packageThe Transport Accident Commission (TAC) is a purpose-driven organisation committed to caring for the lives of everyone who travels on Victoria's road. The TAC promotes road safety and provides support to those who are injured in a...

  • Manager, Policy and Legislation

    21 hours ago

    Geelong, Victoria, Australia WorkSafe Victoria Full time $163,604 per year

    The Manager, Policy and Legislation is responsible for providing strategic leadership on the formulation and implementation of critical strategic policy initiatives, deliver legislative and regulatory changes and associate impact analysis across occupational health and safety and workers compensation legislation. The role undertakes a high level of complex...

  • Manager - Policy & Legislation

    23 hours ago

    Geelong, Victoria, Australia WorkSafe Victoria Full time $163,604 per year

    WorkSafe is Victoria's workplace health and safety regulator. We are also the workplace injury insurer. Our job is to reduce workplace harm and improve outcomes for injured workers. This is our promise to the Victorian community and the reason we exist.Manager, Policy and Legislation$163,604.00 per annum + 12% superannuationFull time, fixed term opportunity...

  • Safety Advisor

    2 weeks ago

    Geelong, Australia WorkSafe Victoria Full time

    **_Safety Advisor_** - **$120,908 per annum + 12% superannuation**: - **Full Time, Ongoing position**: - **Geelong based (Hybrid working model)** **About the opportunity** This position is to support the ongoing maintenance, review and assurance of the Health, Safety & Wellbeing Management System (HSWMS). The Safety Advisor is crucial to the goal of...

  • Finance and Procurement Advisor

    5 days ago

    Geelong, Australia Department of Justice and Community Safety Full time

    **Provide support and expertise for the commercial and financial activities of Western Plains Correctional Centre.**: - **Ongoing, Full-Time opportunity to work with a high-performing and passionate team based in Lara.**: - **VPS Grade 4: $97,955 - $111,142 plus superannuation.** The Department of Justice and Community Safety is seeking a Finance and...

  • Government Relations Advisor

    1 week ago

    Geelong, Australia Transport Accident Commission Full time

    **Job no**: 926405 **Work type**: Full-time **Location**: Geelong **Care in Action** With a career at the TAC, you’ll be helping us look out for the lives of everyone who travels on Victoria’s roads. That’s care in action. Find out more about our shared purpose, and what drives every one of us. Right now, we’re seeking a **Government Relations...

  • Hse Advisor

    5 days ago

    Geelong, Australia CSIRO Full time

    **Acknowledgement of Country**: CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. **Child safety**: CSIRO is committed to the safety and wellbeing of all children and...

  • Marketing Advisor

    1 week ago

    Geelong, Australia The Gordon Full time

    Develop and execute meaningful marketing strategies - Flexible working with option for 1 - 2 days working from home - Geelong Campus location **About the Role** Are you ready to be part of an exciting growth phase within our Marketing & Communications Team? Do you want to be part of a positive and engaged team delivering meaningful work for an iconic...

  • ▷ Urgent Search! Senior Advisor

    1 week ago

    Geelong, Australia WorkSafe Victoria Full time

    Requisition ID4782-Posted -Geelong - 1 Malop Street - $133,944 per annum + 12% superannuation - Full time, ongoing opportunity - Wadawurrung / Geelong based (hybrid work from home – 3 days a week in office) About the opportunity The Senior Advisor, Government & Executive Services works within the Government & Executive Services team to deliver effective...

  • 2026 Public Health Unit Medicine Registrar

    3 days ago

    Geelong, Australia Barwon Health Full time

    **Employment Type**: - Temporary Full Time **Hours per fortnight** - 86 **Job Category**: - Medical - Registrar **Req Id -** 5439 **2026 Barwon South West Public Health Unit Registrar** - Enhance your career with the largest regional healthcare service in Victoria - Be part of a multidisciplinary, highly skilled, professional, friendly and dedicated...

  • Clinical Products Advisor, Surgical and Critical

    2 weeks ago

    Geelong, Australia Barwon Health Full time

    **Employment Type**: - Permanent Full Time**Hours per fortnight** - 80**Job Category**: - Management - Line - Clinical**Req Id -** 2205- This is your chance to enhance your career with Victoria’s largest regional Health Service - Find satisfaction in a position that offers diversity, complexity, and fulfilment - Permanent full-time opportunity (80 hours...

  • Training Systems Officer

    1 week ago

    Geelong, Australia CSIRO Full time

    **Acknowledgement of Country**: CSIRO acknowledges the Traditional Owners of the land, sea and waters, of the area that we live and work on across Australia. We acknowledge their continuing connection to their culture and pay our respects to their Elders past and present. **Child safety**: CSIRO is committed to the safety and wellbeing of all children and...

  • Safety, Quality

    5 days ago

    Geelong, Australia Barwon Health Full time

    **Employment Type**: - Permanent Part Time **Hours per fortnight** - 48 **Job Category**: - Administration - Quality **Req Id -** 5190 - Are you a healthcare professional ready to step into a pivotal leadership role driving safety, quality, and innovation? - Join a values-driven team making a real difference in the care of women and babies - Permanent...