Instructional Designer

• Grow with an organisation dedicated to helping Australians improve their health.
• Sydney based role in our Haymarket office, near Central station - Hybrid working
• 12 month fixed-term contract

About us

At Healthdirect Australia we work with purpose and dedication to help Australians actively manage and improve their health.

Our virtual services are easily accessible via multiple channels, including helplines, video call solutions and websites and cater for Australians at all stages of life. No matter where people live, or what time of the day or night it is, they can use our services to talk to a health professional, find trusted information and advice online and locate their closest health service.

About the opportunity

We are seeking a highly skilled and innovative Instructional Designer to join our dynamic learning and development team.

The ideal candidate will be technically proficient and focused on delivering continuous improvement through smaller change initiatives that support our organisation's substantial transformation. This role requires someone who can match our team's high level of expertise in digital learning asset development, AI integration, and innovative learning solutions.

• Rapidly assess and scope training needs to support change initiatives
• Design and deliver responsive, high-quality learning solutions on time
• Create engaging digital assets – video, interactive modules, and micro-learning
• Integrate AI tools and emerging technologies into learning design
• Partner with business units to align training with capability and change goals
• Translate complex processes into clear, accessible learning experiences
• Apply advanced instructional design and adult learning principles
• Leverage tools such as Articulate 360, Vyond, and AI-powered platforms
• Experiment with innovative delivery methods and scalable training models

What we're looking for

• Proven experience as an Instructional Designer, focusing on creating engaging and effective learning experiences.
• Strong proficiency in systems, including CRM platforms and learning management systems (LMS).
• In-depth knowledge of adult learning principles and instructional design models (e.g., ADDIE).
• Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate) and multimedia development software.
• Demonstrated experience in developing system and role-based training programs.
• Experience in designing learning programs aligned with project objectives.

Why work with us

At Healthdirect, our strength lies in our talented and dedicated people. We're committed to creating an inclusive, supportive culture where you can bring your whole self to work, grow your career, and make a real impact. Here's what you can expect:

• A collaborative, values-driven team environment
• Opportunities for professional growth and exposure across diverse projects
• Flexible work arrangements (2 days in-office)
• 14 weeks of company-paid parental leave for all parents
• Multi-dimensional wellbeing program that is run by our people for our people;
• Personalised learning journeys to help you grow your capabilities and unlock your potential
• The chance to make a meaningful impact on employee experience and organisational performance

To find out more about Healthdirect, and our vision for a healthier Australia, please visit our website -

As an Equal Opportunity Employer, we respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

Click Apply to submit your application for this role. Please be aware that you must have the right to live and work in Australia to apply for this job.