Systems Engineer

Come shape the future of education with us.

At Compass, we're on a mission to transform the school day for everyone. From staff and students to families and administrators, we build smart, seamless technology that empowers people to focus on what really matters: learning, growing, and thriving.

That mission has fuelled our growth into a global scale-up, now supporting over 5,000 schools across 3 countries. Backed by a team of 270+ passionate professionals, our all-in-one school management platform is redefining how education communities connect, communicate, and operate.

We're now looking for a Systems Engineer to join our Technology team

About the Role & Team

As a Systems Engineer, you will play a pivotal role in the Technology team. In this role, you will contribute to the overall health of the Compass platform as we expand our services internationally. The role will be a balance of operations and project work, with opportunities to get hands-on with a wide variety of technology.

What you'll do:

• Configure and install various network devices and services (e.g., routers, switches, firewalls, load balancers, VPN).
• Perform network maintenance and system upgrades including service packs, hot fixes and security configurations.
• Monitor performance and ensure system availability and reliability.
• Monitor system resource utilisation, trending, and capacity planning.
• Work with the team to plan/develop network architecture (WAN and LAN) using a variety of innovative technologies.
• Provide Level 2 / 3 support and troubleshooting to resolve issues.
• Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.
• Select and implement security tools, policies, and procedures in conjunction with the company's security team.
• Liaise with vendors and other IT personnel for problem resolution when required.
• Provide on-call support on a rotating team roster for outage-level incidents and provide support for as-needed maintenance activities.
• Ensure that the company policies and practices are in compliance with Compass' InfoSec Policy.

Requirements

About You

You have experience in one or more of the following areas:

• Administration of SAN technologies, such as Dell EqualLogic, Dell Compellent, HPE Nimble and Pure VMWare.
• Administration of hypervisor technologies such as deployment and configuration of systems such as VMware vSphere, and Windows Hyper-V & Failover Clustering.
• Windows and Linux Administration - such as Windows Server 2016 (and later), Ubuntu Server, and Public Key Infrastructure (PKI) in a multi-site environment.
• Network administration on Aruba, Arista at layers 2, 3, and 4, including IPSEC, RADIUS and OpenVPN in a multi-site environment.
• Administration and deployment experience with Microsoft SQL server 2014+.
• System monitoring tools such as Zabbix and Grafana.

Highly regarded, but not essential:

• eBGP deployment and configuration.
• Administration and deployment experience of Couchbase, Redis, MongoDB, RabbitMQ and HAProxy.
• Citrix XenApp/Desktop experience.
• Configuration management tools such as Terraform and Ansible.
• Public cloud experience with AWS and AzureAD
• Bachelor's degree (or higher) in a related discipline or equivalent experience. 

Benefits

What's in it for you?

• We come together with our unique strengths to work towards a common purpose - shaping the future of education. When you join our team, you will collaborate with individuals who are passionate, driven, and open to embracing change in a fast-paced environment.
• A flexible working environment - our teams work 3 days from our office in Melbourne.
• Learning & Development opportunities & PD budget - we want you to grow and get the most out of your role
• 24/7 access to our Employment Assistance Program (EAP) through the means of face-to-face, livechat and phone support.
• Access to our Parental Leave Program for both primary and secondary carers.
• A supportive, inclusive culture where you'll be valued and heard.

It is a really exciting time to join Compass. We are growing and are looking for ambitious individuals who want to grow alongside us.

Compass is proud to be an equal opportunity employer. We embrace and celebrate diversity and are committed to creating an inclusive environment for all employees.

Prior To Commencing Employment, You Require:

• a valid Employee Working With Children Check
• a satisfactory National Police Check
• verification of unrestricted work rights in Australia, eg citizenship, passport, or birth certificate

Ready to make a difference?

Apply today and help us empower schools to focus on what matters most: teaching and learning.

Find out more about Compass on our website - https://www.compass.education/.