Head of Business Growth

About Fulfillio

Fulfillio is an award-winning fulfilment centre and industry leader on a mission to make fulfilment smarter, greener, and simpler. With five state-of-the-art warehouses across Melbourne, Brisbane, Sydney, and Perth and a growing team of over 150 passionate staff, we deliver fully integrated, sustainable, and tailored solutions for businesses across Australia and New Zealand.

We partner with some of the most recognised brands and fast-growing eCommerce businesses, helping them scale seamlessly through our focus on innovation, automation, sustainability, and people-first culture. At Fulfillio, we don't just move boxes — we power growth for our clients.

About the Role

We are seeking a dynamic and results-driven Head of Business Growth to lead the charge in driving Fulfillio's next stage of expansion. This is a pivotal role for someone who thrives in a fast-moving environment, is hungry to hit ambitious targets, and has the vision to identify new market opportunities.

You will be the face of Fulfillio's growth strategy — responsible for building strong client partnerships, uncovering opportunities across industries, and turning them into long-term revenue streams. Beyond closing deals, you will shape the growth strategy, develop a high-performing team over time, and play a key role in Fulfillio's journey to becoming the most innovative and sustainable fulfilment partner in the region.

This role is based in Melbourne, with flexibility to travel interstate for client meetings, networking events, and industry exhibitions.

Key Responsibilities

Growth Strategy & Planning

• Develop and implement business growth strategies aligned with company goals.
• Identify new markets, industries, and opportunities for expansion.
• Set revenue and growth targets, with clear plans to achieve them.

Client Acquisition & Relationship Management

• Source, negotiate, and secure new clients and partnerships.
• Build and maintain long-term relationships with key stakeholders, clients, and partners.
• Manage the full sales cycle — from lead generation to closing deals.

Market & Competitor Analysis

• Research market trends, competitor activities, and customer needs.
• Provide insights to improve services, solutions, and market positioning.

Collaboration Across Departments

• Work closely with marketing to align campaigns with sales objectives.
• Collaborate with operations and product teams to deliver tailored client solutions.
• Share feedback with leadership on client needs and market demands.

Partnerships & Networking

• Represent Fulfillio at industry events, conferences, and networking functions.
• Build strategic alliances to support long-term growth.

Reporting & Performance Monitoring

• Track, measure, and report on business development activities and outcomes.
• Present progress and recommendations to senior leadership.

Contract & Deal Negotiation

• Lead contract negotiations, ensuring terms are commercially sound.
• Manage client accounts to maximise revenue and profitability.

Key Requirements

Education & Background

• Minimum of Bachelor's degree in Business, Marketing, Commerce, or related field (MBA desirable).
• Proven experience in business development, sales, or strategic partnerships.
• Demonstrated success in achieving revenue and growth targets.

Experience

• 3–7 years' experience in business development, account management, or sales.
• Track record in lead generation, client acquisition, and closing high-value deals.
• Exposure to logistics, supply chain, or fulfilment industries highly regarded.

Skills & Competencies

• Strong knowledge of sales processes, negotiation techniques, and market research.
• Excellent communication, presentation, and networking skills.
• Analytical mindset with the ability to spot trends and turn them into opportunities.
• Commercially savvy with financial acumen.
• Proficiency with CRM platforms (HubSpot, Salesforce) and MS Office tools.

Personal Attributes

• Proactive, self-driven, and results-oriented.
• Strategic thinker with strong problem-solving and decision-making skills.
• Resilient, adaptable, and thrives in a fast-paced environment.
• High emotional intelligence and strong relationship-building skills.

Other Requirements

• Willingness to travel interstate for client meetings and industry events.
• Valid driver's licence.
• Police check and reference checks required.
• Commitment to continuous professional growth and staying ahead of industry trends.

Why Fulfillio?

• Impact & Purpose
  – Drive growth for Australia's leading fulfilment provider while helping businesses scale.
• Leadership Opportunity
  – Shape our growth strategy and build your own high-performing team.
• Rewarding Structure
  – Competitive salary with a performance-based bonus linked to results.
• Culture & Team
  – Join a young, ambitious, and collaborative team that values ownership, creativity, and integrity.
• Innovation & Learning
  – Work with cutting-edge technology, automation, and sustainable solutions while developing your career.

If you're a strategic, results-driven leader who thrives on creating growth and building meaningful client partnerships, and you're ready to take the next step in your career with a company that values innovation, ownership, and impact, we'd love to hear from you. Join Fulfillio and be part of transforming the future of fulfilment.