Branch Service Supervisor

6 days ago

KalgoorlieBoulder, Australia Hydraulink Australia Full time $80,000 - $120,000 per year

Hydraulink is no ordinary company and this is no ordinary role.....

As a leading Hydraulic hose and fitting provider we are always on the look-out for exceptional people to join our team

We value our team members and are proud to offer:

  • Full support – we are here to help you succeed
  • Free onsite parking
  • Great work culture and team spirit
  • Loads of career progression opportunities
  • Great remuneration + vehicle & fuel card

Why join Hydraulink?  Check out what our team have to say about us

  • Hydraulink values employees, we are not just a number
  • Great culture (family) - supportive colleagues and working environment
  • National brand - better than single independents
  • Good career progression, Hydraulink promotes from within

The Role:

This hands-on role will see you maintaining operations in the Branch to ensure that everything is running smoothly and to a high standard.

There is loads of variety in this role – not only will you be overseeing a (pretty awesome) team hydraulic hose technicians, but you will also be building and maintaining effective relationships with local customers, locally based OEM's and direct accounts.  And when required you will also be helping out at the counter making hoses.

If you are looking for a role that combines people, customer service/admin and your mechanical/hydraulic knowledge then we want to hear from you

What you will be doing:

  • Overseeing a team of Hydraulic Hose Technicians to ensure fleet productivity and resource utilisation
  • Managing all work scheduling issues or escalations as they arise.
  • Ensuring that all jobs are quoted and invoiced correctly
  • Overseeing the flow of inventory into the branch and ensuring ordering is in line with customer needs to meet demands
  • Coordinating day to day warehouse and shipping to meet targets.
  • Ensuring accuracy of shipments and supporting documentation

About the person:

  • Good knowledge and understanding of hydraulic hose & fitting manufacture, repair and maintenance (preferred).
  • Computer savvy and able to use a variety of programmes (use of Pronto is advantageous)
  • Previous administration or customer service skills (advantageous).
  • Proven experience in managing a small team (preferred but not essential).
  • Great communication & interpersonal skills
  • Well-developed time management skills

About the company

At Hydraulink we like to keep things moving, it's in our DNA. After all we are a leading multinational hose and fittings brand with a huge network in Australia, New Zealand and Asia Pacific.

We have driven that service reach on a unique blend of company branches, franchisees and distributors. Hydraulink's combined knowledge base can assist with anything from breakdowns to full installations.

We are building on over 80 years of success, and constantly looking at what's next to drive the future for us, and to deliver for our customers. This is where you come in.

Applicants MUST HAVE Residency or valid working rights as well as a current driver's license. A pre-­employment medical (including drug & alcohol screen) & criminal record check may form part of our recruitment process.

Check us out

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