Import Operator

1 day ago

Melbourne, Victoria, Australia Peek Talent Full time $60,000 - $80,000 per year


Are you ready to dive into the fast-paced world of international freight forwarding with a team that's solution-driven, people-focused, and actually fun to work with?

Our client is a dynamic Melbourne-headquartered forwarder on a growth journey and were looking for an energetic, detail-savvy Operations & Customer Service Officer to join their sea and air freight team.

What You'll Do:

  • Coordinate end-to-end international shipments (FCL, LCL, and airfreight)
  • Liaise with carriers, agents, our customs team, and transport partners
  • Prepare and verify shipping documentation (HBL, MBL, invoices, packing lists, etc.)
  • Keep clients informed with proactive milestone updates and prompt responses
  • Plan cost-effective transport strategies and negotiate competitive rates
  • Minimize detention and demurrage charges
  • Collaborate with internal teams including Key Account Managers, Customs, and Sales
  • Manage workflows using and Cargowise.
  • Prepare final invoices and identify leads for the Sales team
  • Ensure all shipment information is completed and closed out with Finance

What You'll Bring:

  • Sharp attention to detail and a proactive problem-solving mindset
  • An attitude where the role is a career journey not just a job.
  • Confidence working with clients, shipping lines, and logistics partners
  • Clear and effective communication skills
  • Ability to juggle multiple tasks calmly under pressure
  • Flexible attitude to occasional extended hours (Freight Forwarding is not a strict
  • Australian PR or Citizenship only.

Perks & Culture:

  • A supportive environment that values initiative and results
  • Distinct opportunities for career progression and internal promotions
  • Quarterly and annual bonuses
  • Ongoing training and development
  • A forward-thinking company with modern workflow systems
  • A vibrant, open office space on the city fringe.

If you're passionate about logistics and love making things happen behind the scenes, we'd love to hear from you. Apply now and join a team that's moving the industry forward with purpose and a little personality.



Working Place:

Melbourne, VIC, Australia

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