Operations Manager

2 weeks ago

Melbourne, Victoria, Australia HRnet One Pte Ltd Full time $104,000 - $130,878 per year

Description

The Operations Manager leads the development and execution of the integrated operations plan for the ANZ region, working closely with Commercial teams and Global Operations. This role oversees the day-to-day activities of logistics, customer service, and planning teams, while representing Graco with external groups such as government ministries and ensuring compliance with all applicable laws and regulations.

Key Responsibilities

Sales & Operations Planning & Materials Management

  • Partner with manufacturing and commercial teams on new product launches and phase-outs to ensure smooth transitions.
  • Collaborate with commercial and corporate Materials Management teams on inventory policies, demand forecasting, and KPIs.
  • Monitor forecast accuracy and align with Product Marketing on promotions, seasonality, and new launches.
  • Balance product availability and inventory turn goals to achieve optimal service levels.
  • Identify and address potential inventory issues through promotions, returns, or scrap management.

Inventory Management & Customer Fulfillment

  • Manage branch inventory and stocking strategies in line with established policies.
  • Configure and maintain planning parameters in Oracle, GAINS, and MEO; oversee forecasting, analysis, and reporting.
  • Advise distributors on stock policies and backorder procedures.
  • Ensure compliance with import/export regulations.
  • Qualify and monitor external vendors, ensuring part quality and availability.
  • Expedite and process customer orders with optimal fulfillment methods.
  • Develop and maintain core customer fulfillment processes.

Warehouse & 3PL Management

  • Manage third-party logistics providers to deliver safe, efficient, and cost-effective services.
  • Act as liaison between warehouse, sales, distributors, and headquarters.
  • Review and address cost-of-quality issues (e.g., mis-shipments, damage, warranty) with corporate and regional teams.
  • Develop, distribute, and analyze service-level reports against targets.

Region/Country Leadership

  • Ensure compliance with all corporate policies, labor regulations, tax laws, and government requirements.
  • Secure necessary government approvals in coordination with Legal.
  • Manage facility contracts and coordinate asset purchases with consulting companies.
  • Serve as point of contact for communications with relevant ministries.

Team Leadership & Financial Management

  • Lead, mentor, and manage the Operations team, setting clear goals and fostering a culture of excellence.
  • Provide ongoing feedback and development opportunities for team members.
  • Manage the annual Operations budget, ensuring alignment with strategic objectives and efficient resource allocation.

Requirements

  • Bachelor's degree.

  • 7+ years of supply chain/logistics experience, including:

  • 3+ years in export/import or international shipping.

  • 3+ years in demand/supply planning and inventory management.
  • 2+ years in leadership (preferred).
  • Strong knowledge of logistics, import/export, and warehousing processes.
  • Proficiency in ERP systems.
  • Strong analytical and project management skills.
  • Customer-oriented, adaptable, and able to perform under pressure.
  • Certification in customs declaration, commodity inspection, or freight forwarding.
  • Experience with Oracle, GAINS, and MEO.
  • Advanced MS Office skills; knowledge of SAP and WMS.
  • PMP certification.

  • Operational Training Manager

    2 weeks ago

    Melbourne, Victoria, Australia Cleanaway Operations Pty Ltd Full time $120,000 - $180,000 per year

    About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together. We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities.As a high growth, ASX listed organisation with over 7500 employees, our goal is to be recognised by our customers as the...

  • Senior Manager

    3 days ago

    Melbourne, Victoria, Australia Legal operations Full time $120,000 - $180,000 per year

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.   Senior Manager – Corporate TaxThe opportunityThe quality of our Corporate Tax Team and the work we do has attracted...

  • Manager - Corporate Tax

    3 days ago

    Melbourne, Victoria, Australia Legal operations Full time $120,000 - $180,000 per year

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.  Manager - Corporate TaxThe opportunityThe quality of our Corporate Tax Team and the work we do has attracted increased...

  • EY-P Manager or Senior Manager

    3 days ago

    Melbourne, Victoria, Australia Legal operations Full time $80,000 - $150,000 per year

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.At EY-Parthenon, our unique combination of transformative strategy, transactions, tax and corporate finance delivers...

  • Account Manager

    3 days ago

    Melbourne, Victoria, Australia Cleanaway Operations Pty Ltd Full time $80,000 - $120,000 per year

    About UsJoin us at Cleanaway and contribute to making a sustainable future possible, together.We transform waste into resources and renewable energy.  When you start to think of waste as a resource, it opens a world of possibilities. As a high growth, ASX listed organisation with over 10,000 employees, our goal is to be recognised by our customers as the...

  • Senior Manager

    1 week ago

    Melbourne, Victoria, Australia Tassal Operations Pty Ltd Full time $120,000 - $180,000 per year

    Senior Manager – SafetyReporting to our General Manager Safety, the Senior Manager – Safety leads a dedicated safety team that provides technical and practical WHS support across Tassal's Tasmanian land-based operations.About TassalOur purpose is Sustainably Feeding Tomorrow.Our ambition is to be Australia's Aquaculture Leader and Leading Seafood...

  • Manager - Corporate Tax - Financial Services

    3 days ago

    Melbourne, Victoria, Australia Legal operations Full time $80,000 - $120,000 per year

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.Manager – Corporate Tax - Financial ServicesThe opportunityWith rapid growth over the past five years, EY Financial Services...

  • Internal Audit

    3 days ago

    Melbourne, Victoria, Australia Legal operations Full time $104,000 - $160,000 per year

    What if your most rewarding experiences couldn't be captured by a resume?At EY we believe that whoever you are, your uniqueness helps us stand apart. We bring together extraordinary people, like you, to build a better working world.What's in it for you? The Team Our leading Internal Audit team services clients across a broad range of industry sectors,...

  • Senior Consultant

    3 days ago

    Melbourne, Victoria, Australia Legal operations Full time $80,000 - $120,000 per year

    At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.Senior Consultant, Supply Chain and Operations – MelbourneThe opportunityAs a Senior Consultant, you will work alongside a...

  • Procurement Manager

    1 day ago

    Melbourne, Victoria, Australia IXOM Operations Pty Ltd Full time $80,000 - $120,000 per year

    IXOM plays a vital part in the lives of tens of millions of people every day. We're the experts behind the scenes, ensuring safe and reliable access and helping industries, businesses, and local communities thrive.Our products, services and solutions are used across many end markets, including dairy, agriculture, viticulture, electricity, steel, food and...