Second In Charge

About ForHealth

At ForHealth, we're committed to delivering quality, accessible healthcare across Australia. With 95+ medical centres and a network of 1500+ independent practitioners, we provide 8+ million patient consultations annually. As part of the ForHealth Group, we're focused on innovation, culture, and exceptional patient care.

The Opportunity

We are seeking an enthusiastic 2IC to join our Port Macquarie team on a 6-12 month Fixed Term Full Time contract. This is an interesting role and will involve managing a busy front desk reception, liaising with patients, supporting doctors and medical staff as well as general administration duties. The successful candidate will assist the Practice Manager with the day-to-day general operations of running a busy multi-disciplinary medical centre.

Key Responsibilities

• Customer service including welcoming patients into the Centre, collecting and entering patient details, answering telephone calls and enquiries, scheduling appointments when required, and Reception duties
• Ad hoc administrative duties and supporting the Practice Manager with day-to-day operations
• Opening and closing the Medical Centre
• Fostering professional working relationships with team members, patients and medical staff
• Maintaining compliance with organisational policies and procedures

Our Ideal Candidate

To excel in this role, you'll possess:

• Previous team leadership experience within a customer service role
• Ability to work well under pressure
• Excellent written and verbal communication skills
• Excellent customer service skills
• Proficient computer skills with knowledge of Pracsoft/MedTech advantageous
• Excellent time-management skills and the ability to multi-task
• Detail orientated
• Initiative, ambition and ownership
• High standard of presentation

Perks & Benefits

• 20% off Dental treatments
• Fitness Passport – discounted gym access
• 24/7 Employee Assistance Program
• Health insurance discounts

Ready to Make a Difference?

If you're motivated to contribute to a healthier Australia and wish to thrive in a top-tier healthcare environment, we urge you to apply now. Join us in shaping the future of healthcare excellence at ForHealth Medical Centres. Your journey starts here.

ForHealth Group is committed to diversity and inclusion. We welcome applications from people with: Aboriginal and Torres Strait Islander ancestry; disability; culturally and linguistically diverse groups; the LGBTIQA+ community; veterans; carers; refugees; and people of all ages. ForHealth Group fosters a safe, respectful, and inclusive organisation culture which aims to eliminate behaviours that are unlawful and not in line with the 10 things that make us tick (our Values).